DEI and Employee Experience Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Ignite Change and Inspire Growth at Toll Group with this Maternity leave FTC role until 31/10/25. Preferably based in Melbourne, but will consider Sydney or Brisbane too!

Are you passionate about creating a workplace where diversity, equity, and inclusion thrive? Do you have the vision and drive to shape an exceptional employee experience? If so, we want you to join our dynamic HR community as our DEI and Employee Experience Manager!

At Toll Group, we're not just moving businesses; we're building the future of work. Our Organisation Development team is at the heart of this mission, ensuring we have a committed, ‘fit for the future’ workforce that embodies our values, drives performance, and embraces adaptability. As our DEI and Employee Experience Manager, you will be a catalyst for change, leading innovative initiatives that foster an inclusive culture and support our global growth ambitions.

Key Opportunities:

• Strengthen organizational and leadership capabilities globally.

• Create a performance-driven, values-based culture.

• Evolve our talent and performance management portfolio.

• Contribute to our Global Diversity and Inclusion initiatives.

• Evolve our culture to enable our strategy.

Essential Responsibilities:

• Identify current and emerging trends in organisational employee Experience, Diversity, methodologies to create dynamic frameworks and programs.

• Contribute to Strategy, lead the design and deployment of organizational development (‘OD’) frameworks and processes, including but not limited to culture, Employee Experience, values, Diversity and talent to deliver sustainable high performance and build capabilities for the future.

• Work in partnership with business stakeholders to deliver organisation-wide Diversity initiatives and Employee experience action plans in line with organisation's Diversity and Listening strategies.

• Develop metrics to measure the effectiveness of DEI and Employee Experience initiatives, and monitor/measure, analyse and present data trends to the Leadership teams to drive change.

• Support WGEA reporting by providing information on DEI initiatives and outcomes.

• Partner with communications to regularly communicate OD initiatives, aspects, and progress.

• Take the lead in critically analysing, measuring and improving our current, Employee Experience, Diversity, frameworks, and drive other OD portfolio initiatives as required.

• Provide education and expert facilitation and coaching to HR community, people leaders regarding OD concepts, methods, processes and tools.

Ideal Candidate Profile:

• Bachelor’s degree.

• 5-10 years of experience in Human Resources, with a focus on organizational development and DEI initiatives.

• Proven experience in HR and business transformation.

• Strong project management and leadership skills.

• Excellent interpersonal, analytical, and strategic thinking skills.

Qualifications:

• Tertiary Education in relevant discipline.

• 5- 10 years of experience in Human Resources.

• Prior experience in organizational development, talent development and/or human resources business partnering.

• Proficient in Microsoft Office

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.