DEI Community Manager

About The Role

The DEI Community Manager works closely with the VP, People Experience to manage and execute Dialpad's strategic priorities for Diversity, Equity & Inclusion (DEI). The Community Manager assists, develops, and manages programs, services, and initiatives designed to enhance DEI initiatives by instituting strategic goals and improving the cultural competency of our people.

Responsibilities

• Manages DEI Programs to include executing initiatives to drive a culture of diversity, inclusion, and equity. This includes developing a calendar of programming for heritage months and partnering with teams around the globe to support localized events. 
• Provides support to develop, implement, and facilitate online and instructor-led professional development programs which include anti-harassment and unconscious bias learning for a global audience.
• Coordinates with other departments on DEI related initiatives including job fairs, benchmarking assessments, surveys, and competitive and marketplace research on diversity, inclusion, and equity trends.
• Partners with Talent Acquisition in executing workforce diversity & inclusion strategies.
• Assist to develop, implement, and oversee Employee Resource Groups (ERGs). Maintains contact with ERG leaders and solicits feedback for improved services.
• Assures a high quality of educational offerings through the creation and implementation of evaluation processes. Assists in creating measurement systems to track outcomes of initiatives and programs.
• Oversees and manages internal & external website content relating to Dialpad’s diversity and inclusion initiatives.
• Lead the creation of the company’s annual DEI report. 

Required Skills

• Must be able to develop and implement workforce diversity & inclusion initiatives.
• Must be able to present and facilitate events and training related to DEI.
• Must be a builder and innovator who drives for results.
• Must have excellent written and verbal communication skills, including presentation/facilitation skills.
• Collaborative and team-oriented: able to effectively work across global cultures and partner with business leaders at every level. 
• Ability to work in a fast-paced and demanding environment
• Must be solutions oriented and are comfortable in a high change environment.
• Organized and flexible with ability to set priorities
• Ability to work with confidential information
• Ability to handle extremely detailed information

Experience

• Must have 3 years of progressive experience in the area of Diversity & Inclusion.
• Must have 5 years of relevant work experience in program/project management
• Must have 3 years of experience developing and leading successful employee resource group programs
• Previous experience leading DEI team engagements with senior leaders and teams, including human resource business partners.

Equivalent Education and/or Experience

• Preferred Bachelor's degree in Business Administration, Human Resources Management, or a related field.
• May have an equivalent combination of education and experience to substitute for both the education and the experience requirements

Dialpad Perks & Benefits

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.