DEI Program Manager

At Q2, we believe everyone deserves an inclusive workplace and to feel that they belong. Our diversity strengthens the financial institutions that we serve. Our practices and culture will ensure equitable access to opportunities, rewards, and community impact. 

Q2 is seeking an exceptional candidate to advance our journey promoting and realizing DEI gains within our global landscape. With recent, new foundational programs in place, we need to continue accelerating momentum worldwide. Our DEI framework today includes focus on organizational learning, building community and improving diverse representation. As the dynamic, growth company that Q2 is - this role is critical to both short term impacts as well as shaping our future with regards to DEI programs and initiatives for our team members worldwide.

Your role will partner deeply with our DEI Strategist who has leadership responsibiltiies for the design of our annual DEI strategic plans and goals. You will take on responsibilities for continued program design, delivery with focus on measurement and impact.

Your understanding of the organization’s direction and business planning objectives is critical in order to successfully personify the company’s identity as an employer of choice. You will help to define and implement programs meant to create equity across diverse populations learning from data analysis, resources and routines to bring programs to life and sustain them. As a consultative solution partner to senior business and HR leaders, you will serve as a change agent in designing, developing and deploying key programs.

Your contributions will be critical and integral to leading and organizing broad cross-functional efforts in alignment with our company’s mission of building stronger and more diverse communities by strengthening their financial institutions.

You will share your expertise on enhancing results in diversity, equity, and inclusion, and collaborate with senior leaders to orchestrate these efforts both internally and beyond Q2’s population. You will be continually evaluating, identifying, analyzing, and communicating DEI trends, issues, and opportunities to the organization, all while understanding business implications and impacts to people and the organization. Your relationships with business leaders and subject matter experts across the organization will allow you to build allies, source opportunities for collaboration and drive DEI initiatives. Your experience and strength at leading and influencing cross-functional teams to achieve results is one of the key ways you will achieve the organization’s DEI goals and your strategic plan.

Success will require bringing and/or carrying forward key elements to the DEI enterprise-wide plan, while also measuring the timelines, milestones, delivery, and success of those plans. Your ability to influence, facilitate, communicate and collaborate will be essential to success in the role.

To further grow the organizational DEI climate, collaboration will be essential to this role’s success. You must actively engage as a cross-functional partner with important links across teams including, but not limited to, the following:

• Business Leaders
• Employees in all locations, teams and at all levels of tenure and responsibility
• Finance, Marketing, Communications, Accounting, Procurement
• L&D: Assess, develop, deliver or ensure delivery of appropriate, learning solutions (e-learning, workshops, conversations, learning

  opportunities, etc.). Recommend and monitor metrics that measure learning effectiveness and return on investment.

• Culture and Community Giving: Connect strategic philanthropy and community support. Design and develop new diversity/affinity groups with both leadership and operational support. Support event and collaboration opportunities for both company-wide and small group settings.
• HR Functions: High degree of collaboration with HR Employee Experience team members who represent internal business units, Benefits Team and HR Information Systems teams for data and analysis

As part of Q2’s People organization, the DEI focus will be instrumental in the future success of our 1800+ employees across the globe. We need your energy, enthusiasm, talents and drive to deliver programs to strengthen our people, our company and the communities in which we serve.

Qualifications:

• Bachelor’s degree required or demonstrated equivalent combination of education, training and experience
• 8+ years of experience, with at least 5 years experience managing DEI programs, ideally with a global company
• Experience in a strategic HR role with an executive-level interface and a high degree of executive influence
• Strong acumen with diversity concepts with proven and demonstrated track record of leading and being accountable for successful corporate global diversity and inclusion-related initiatives and programs
• Collaborative with a natural orientation towards community building
• Experience working in a fast-paced environment
• Deadline focused, organized and able to prioritize multiple projects and handle ad hoc requests while communicating shifts in prioritization as required
• Expert presentation and training facilitation skills, both in-person and virtual
• Excellent verbal and written communication skills
• Ability to influence a broad group of stakeholders, partners and senior leaders – without reporting authority
• Knowledge of requirements and responsibilities for communicating sensitive information in a responsible manner that promotes the company’s goals for diversity, equity and inclusion
• Exceptional consulting, negotiation and coaching skills for all levels within the organization; as well as demonstrated successful experience at multiple levels of an organization
• Be proactively curious - investigate best practices, trends and innovations; use the knowledge to help shape our annual plan and priorities. Understands impact of emerging learning trends and their implications for and its customers
• Proven problem solving and decision-making abilities, as well as strong analytical and critical thinking skills
• Ability to work independently with solutions-focused approach; demonstrated personal drive and sense of urgency, pushing self and others for results; “hands on” approach and an independent thinker with strong organizational skills, customer focus and orientation.
• Strong business acumen and knowledge of MS Office Suite, navigation of HCM systems, ability to leverage technology to deliver results critical for success

#LI-NH1

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.