Delegated Credit Controller

Looking for a role that will have a meaningful impact in Credit Control?
We are looking for an individual to support our Underwriting Support Services department by ensuring funds are received, and minimise Aged Debt.
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!

The opportunity:

You’ll be joining our dynamic Delegated Credit Control team within the Underwriting Support Services department. In this role, your primary focus will be ensuring the timely receipt of funds in line with expected income and contractual agreements, while playing a key part in minimising Aged Debt. You'll also help maintain accurate records and accounts, ensuring smooth financial operations.

As we continue to streamline processes and enhance efficiencies, we’re looking for a candidate who can meet individual and team targets, while actively contributing to the overall success and growth of the department.

What you’ll be doing:

• Proactively chase brokers/coverholders regarding outstanding FDO and premium signings (bureau) or direct settlements (non bureau), retaining chasing comments on core system and maintaining diary system for follow-ups.
• Perform written vs signed investigations - reconciliation of written and settled bordereaux data in order to identify unpaid declarations or data anomalies.
• Collaborate with underwriting teams to address problem accounts, meeting with brokers/coverholders to resolve accounting issues.
• Monitor and take appropriate action to clear bureau signing rejections in system, liaising with internal and external parties when needed.
• Reconciliation and allocation of direct settled funds, ensuring accurate processing of technical transactions in core system.
• LPAN Submissions into Xchanging for Syndicate 3000 direct settled funds.
• Assist with monthly / quarterly commentaries and analysis of written vs signed and other ad hoc reports as required for management/underwriters review.
• Work independently and collaboratively in order to achieve individual and team targets and KPIs.

Our must-haves:

• Be able to demonstrate credit control experience and a proven record of ensuring that funds are received and reconciled on a timely basis.
• Have the ability to develop and maintain relationships with brokers/coverholders.
• Have experience of effectively managing and interrogating high volume of data with the ability to create concise and accurate reporting and supply a pertinent interpretation of the result (ideally experience gained from the Insurance Market).
• Demonstrate numerical and analytical skills.
• Possess working knowledge of Excel and be a competent user of MS Office; experience of using Eclipse would be advantageous and aptitude to learn in-house software is essential.

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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