Delivery Manager - Payments Software

• Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans operating rhythms and execution strategies for end-to-end partner integrations (from scoping through full launch).
• Own overall project management for client product integrations including internal and external communication risk and dependency management and day-to-day orchestration of workstreams across onboarding configuration testing/certification and pilot/launch.
• Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders ensuring functional flows architecture and timelines are clearly understood and adhered to.
• Drive a core project team across all phases of the sales and delivery lifecycle: pre-delivery with commercial/sales managers and solution architects delivery with solution engineers and post-delivery with technical account managers and support/operations teams.
• Coordinate cross-functional approvals and inputs from internal stakeholders (e.g. legal compliance privacy risk operations finance product) to secure timely sign-off on proposed solution designs and integration approaches.
• Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration balancing roadmap constraints with committed client timelines and escalating trade-offs where required.
• Collaborate with internal PMO or program functions to align partner-specific delivery milestones with broader product roadmaps and operational readiness plans.
• Apply professional services methodologies and disciplined project management practices (governance RAID logs KPIs status reporting) to manage complex multi-workstream efforts spanning multiple regions and stakeholder groups.
• Track and communicate clear metrics across your portfolio (e.g. time-to-go-live adherence to plan quality of launch) and lead structured post-launch reviews to drive continuous improvement of our integration playbooks.

• Bachelor's degree in a related field.
• 5+ years of experience in Product Delivery Management or Project Management managing complex multi-stakeholder technology or financial services implementations.
• 5+ years of professional services or client-facing delivery experience in a high-paced environment (e.g. consulting systems integration or enterprise implementation).
• Demonstrated experience with global payment products or technology-led business solutions and the ability to translate product capabilities into practical integration plans for partners.
• Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds and job functions including C-level executives technical teams and operations.
• Exceptional written and verbal communication and presentation skills including the ability to lead steering meetings write clear status updates and influence decisions without direct authority.

• Experience delivering large-scale partner integrations in fintech payments or adjacent regulated industries (e.g. card schemes payment gateways global acquiring or embedded finance).
• Hands-on experience working with or alongside integration engineers solution architects or technical program managers on API-based integrations including familiarity with common web and API concepts.
• Formal training or certification in project management or agile delivery (e.g. PMP PRINCE2 Scrum Master) and comfort setting up operating rhythms such as stand-ups steering committees and executive readouts.
• Experience managing enterprise or strategic accounts as part of a broader account team including navigating commercial sensitivities while protecting delivery quality and scope.
• Ability to thrive in a fast-moving ambiguous environment balancing structured methodologies with pragmatic decision-making to keep complex projects moving forward.

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide – including Brex Rippling Navan Qantas SHEIN and many more – with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale. Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable and we've hired that way ever since. We move fast think globally and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious let's talk.

Gallery