Delivery Marketing Manager

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What you will do

• Build, manage, and execute multi-channel marketing and communications plans that get people aware of and excited to participate in the program being offered – whether that’s use of Merit’s app/add-ons directly, or a partner’s program
• Bring new ideas to the table. Every partnership is different, so while some tactics and even materials can be repurposed, many cannot
• Define and measure KPIs for each business line and each implementation with an eye to constantly improve
• Build and run surveys, derive insights, and report out action plan internally and externally
• Write, edit, and/or design the materials as requirements evolve

Requirements

• Must have expertise with Merit’s core tools: Google Suite, Slack, Asana, HubSpot, Figma
• Proven experience in marketing project and campaign management
• Desire to manage multiple multi-faceted projects at once
• Experience working with diverse stakeholders and keeping them to timelines
• Experience managing outside contractors/agencies
• Experience managing budgets, negotiating with vendors, and executing contracts
• Strong professional communication skills and business acumen - you will interface directly with clients and partners

Your Skills & Experiences

• Collaboration first approach. Collaborates effectively as a strong team player, managing input from and working cohesively with multiple stakeholders to foster alignment, identify, and deliver the most effective and impactful solutions for the collective.
• Strong problem-solving skills. Demonstrates strong problem-solving skills by quickly identifying issues, assessing the accuracy and relevance of information, using sound judgment to generate and evaluate potential resolutions, and making thoughtful recommendations.
• Excellent communication skills. Expresses information to both individuals and groups efficiently and effectively using multiple communication pathways. Able to take into account the audience and nature of the information (technical, sensitive, controversial) and adjust communication accordingly. Strong ability and willingness to practice active listening and to calmly deescalate frustration.
• An eye for detail. Exhibits a drive to approach all work in a thorough and conscientious manner, making a point to understand scope and key success metrics with the goal of providing high quality work outputs that help to advance business objectives.
• An advocate and support system for others. Exemplifies a welcoming, supportive, and professional presence with a strong ability to assess individual needs, provide information or assistance to resolve issues or satisfy expectations, calmly and firmly set issues back on track, and shows a strong commitment to providing excellent support.
• Prioritizes success metrics. Engages in data collection, analysis, and stays up-to-date on industry trends to increase knowledge, establish strategies, and ensure that decisions are aligned with best practices and delivering business value. 
• Adapts to shifting priorities. Can navigate ambiguity, effectively set clear plans, reprioritize tasks to align with strategic goals, and ensure on-time completion of multiple critical activities. 
• Committed to core values. Understands and promotes Merit’s mission, vision, and values, and creates a clear line of sight to contribute to the organization’s goals and strategies.