Demand Generation Coordinator- Bilingual, French/English

Firmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s Firmex VDR service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents for due diligence, litigation and compliance.

Perks? Of course!

Our people are the key to our success. We’ve created an inclusive work environment with perks both big and small to recognize your hard work, talent and commitment every day. Competitive benefits that include Medical and Dental coverage, as well as Group Income Protection, Group Life Scheme, and a Pension Scheme are also available. Everyone needs a break to relax and recharge to maintain a healthy work life balance. Employees receive 25 days of vacation and 6 personal days on an annual basis to continue travelling, resting and taking care of anything else that may come up.

Our Marketing team is at the heart of our business and is a full service group responsible for increasing exposure of our company and our solutions, as well as fueling our growth. We need an exceptional individual to help lead us through our next growth stage. We got here, one client at a time, through the amazing hard work of our team. We want that number to grow exponentially. To that end, we’re looking for a Demand Generation Coordinator who will develop target prospect lists and support the execution of demand generation programs. 

As our Demand Generation Coordinator, you will:

• Assist the demand generation team with ABM prospecting, including identifying and building lists of target accounts, stakeholders, influencers and decision makers
• Manage vendors to assist in the creation of accurate target lists
• Coordinate the vetting of lists with stakeholders in marketing, business intelligence, and sales
• Manage the collection of reviews and other customer evidence, coordinating with relevant team members to respond when necessary
• Assist demand generation manager in campaign planning and execution, including writing email copy, updating web copy, and managing email sends in Pardot & Groove
• Help with web operations including managing support tickets, and updating content on our website
• Help with the creation of reports showing the effectiveness of demand generation campaigns 
• Coordinate the creation and sending of gifts to our prospects and clients
• Mentor new contractors and guide them through list building best practices

What you'll need to be successful as a Demand Generation Coordinator:

• Bilingual in English and French
• A minimum of 2 year experience of related to marketing 
• Exceptional attention to detail 
• Experience with direct mail and email campaigns preferred 
• Familiar with the Pardot, Salesforce, Microsoft Office Suite, Google Drive, Sendoso, and Groove
• Experience with ZoomInfo or similar prospect database a plus
• Experience with using AI tools like ChatGPT, Dolle, Mid Journey, and other relevant tools a nice to have
• Strong written and verbal communication skills 
• Post Secondary Degree 

*Note: The “Core Duties” is a summary of the duties that are essential to this role and is not an exhaustive list. Firmex reserves the right to add or amend duties as necessary.

At Firmex, we’re guided by our core values of respect and collaboration to create an equitable, diverse and inclusive environment where all employees and candidates alike can thrive. BIPOC, LGBTQIA2S+, women, people with disabilities, internationally trained professionals and historically disenfranchised groups are encouraged to apply. If you need any accommodations or adjustments throughout the interview process and beyond, we’ll be happy to assist you.