Department Manager I

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Department Manager I

Location

Canton

Facility

Cleveland Clinic Mercy Hospital

Department

Medical Office Building-Cleveland Clinic Mercy Hospital

Job Code

T27011

Shift

Days

Schedule

7:30am-5:00pm

Job Summary

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Department Manager I is responsible for:

- Managing department and work groups.

- Supervising and controlling annual budgets.

- Facilitating issue identification and resolution.

- Collaborating in planning, workflow analysis, procedure changes, scheduling, and other related administrative duties.

The ideal candidate is someone who:

- Has management experience.

- Demonstrates a strong work ethic and decisive judgement.

- Has excellent communication and leadership skills.

- Thrives in a team environment.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Job Details

Job Description

Responsibilities:

• Manages department operations and personnel.
• Completes staffing, training, work flow analysis and performance management.
• Manages staffing to ensure appropriate allocation and compliance with goals and objectives.
• Monitors quality and financial performance.
• Ensures compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
• Recommends enhancement and cost saving strategies.
• Resolves interdepartmental issues to ensure consistency in quality, procedure and policy application.
• Develops, monitors and implements programs to enhance customer service, develop skills and improve scope of service.
• Analyzes programs and makes improvements. Participates in managers meetings and relevant committees as assigned by Director.
• Other duties as assigned.

Education:

• Associate's degree.
• Bachelor's degree in Business Administration, Health Care Administration or related field preferred.

Certifications:

• None required.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to take appropriate action in a stressful environment.

Work Experience:

• Minimum three years team lead, supervisory or management experience.
• Healthcare experience preferred.
• Offset: High School diploma/GED and five years of experience.
• Offset: Bachelor's degree and one year of experience.

Physical Requirements:

• Manual dexterity sufficient to operate office equipment.
• May require extended periods of sitting, standing and walking.
• Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
• Ability to clearly communicate by phone and in person.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities