Deployment Communication Specialist

Requisition Number: 96565

Business Analyst I

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

Looking for an exciting opportunity to develop effective and efficient business processes? Look no further than the Business Analyst I role at our organization! As a Business Analyst I, you'll be responsible for driving profits and cutting costs by providing analysis and reporting on departmental/group revenue, expense, and strategic projects. You'll proactively identify, analyze, and recommend business process changes and improvements across the services organization systems and processes, and represent the services organization in cross-functional process/system design and development efforts to ensure optimal end-to-end solutions.

Key Responsibilities

• Highly articulate and professional in both oral and written communication.
• Strong presentation, persuasion, and negotiation skills to achieve desired results.
• Ability to read, analyze, and interpret general business/professional journals, technical procedures, or regulations.
• Ability to effectively present information and respond to questions from groups of managers, customers, and other employees.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write using original or innovative techniques or style.
• Ability to make effective and/or persuasive presentations on controversial or complex topics to top management and/or boards of directors.
• Strong analytical and problem-solving skills.
• Ability to manage multiple process/system improvement projects simultaneously.

What you'll need to succeed

• BS/BA required with a concentration in a business discipline preferred.
• Minimum 5 years of experience in requirements definition, project management, change management, and problem-solving, preferably in a service business.
• Minimum 5 years of experience working with an ERP system, preferably SAP; CRM experience a plus.
• Experience with process improvements across different departments within an organization required.
• Specific experience in contracts, help desk, time reporting, resource management, outsourcing, and billing a plus.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Remote || Florida (US-FL) || United States (US) || Project Management || None || Remote ||

Job Segment: Supply Chain, Business Analyst, Cloud, Help Desk, Information Technology, Operations, Technology