Deployment Engineer

About Megaport

Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS) changing the way businesses reach the cloud. We're also a leading partner to Amazon Microsoft Google IBM Oracle NYSE and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean high-achieving team made up of over 250 members globally. While the company is headquartered in Brisbane Australia employees are spread out across North America Europe and Asia-Pacific. Staff enjoy an environment that is collaborative supportive and fun.

Our Team Culture

Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture and the customer is at the centre of everything we do. Our employees are motivated adaptable persistent hard-working and dynamic. Our culture permeates everything we do and this in turn with a global vision forms a commitment to each other our customers and shareholders alike.

Megaport is growing! We're looking for talented and motivated individuals in the US to join Megaport’s Global Deployment team!

About the Role

As a Deployment Engineer you will be passionate about technology and using technology to expand a global network. With a strong work ethic and a willingness to continuously improve your output taking that extra step to ensure fast and accurate deployment of networking hardware. With excellent troubleshooting capabilities coupled with a curious mind you must be meticulous in your approach to finding the root cause of technical challenges and use your experience and technical knowledge to quickly find a solution. Data will be your friend and you will be a trend-analyzing pro. Working with global stakeholders you must be able to communicate efficiently and accurately to resolve a variety of complex network challenges.

What You’ll Be Doing

• Design analyze test and complete the setup of new sites globally

• Create technical input for site deployments and upgrades including hardware and specific configuration requirements to suit the varying needs of the stakeholders

• Consult with stakeholders to determine system functional specifications and provide recommendations

• Develop technical documentation for testing and installation of hardware

• Lead configuration of enterprise switching gear (Cisco Juniper) ready via remote secure methods

• Design implement and test Cloud On-ramp connections with Cloud providers (AWS Azure Oracle)

• Advise and collaborate with a variety of global suppliers including data centers and carriers on deploying these new sites and develop strategies for anticipating preparing for and addressing any challenges that may arise

• Design implement and test global circuits

• Design and build inhouse prototypes for testing and to use to further educate stakeholders

• Lead team to ensure that deployment and migration plans stay on track

What We Are Looking For

• Minimum of 3 years experience in working on and/or designing international networks

• Ability to work independently and to exercise high-level analysis strategy and judgment in the design development and testing of globally scaled network operations

• Experience in working with automation and scripting to ensure full operation upon deployment and be able to use judgment when identifying root causes and troubleshooting as required

• Experience in working in a NOC or Operations role/environment

• Experience in analyzing testing and troubleshooting network devices

• Effective project and people management skills

• Network management experience

• Experience using fibre optic technologies (DWDM Hardware)

• CCNA or Junos OS equivalent

• Experience using the Atlassian suite of products specifically Jira and Confluence

$100000 - $115000 a year

**Please note that as per the Fair Labor Standard Act this role is classified as exempt under Computer Exemption**

#LI-DNI

What We Offer

·       Competitive Compensation Packages

·       Flexible working environments

·       Birthday Leave

·       Generous study and training program + 5 days paid study leave

·       Additional Leave via Purchased Annual Leave Scheme

·       Health and Wellness Program

If you have any questions please reach out to Megaport's Talent Acquisition Team at [email protected]

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams and does not associate with any email accounts under '@megaportau.com'.

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants why and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds to request updates rectification and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.