Deployment Representative I

Responsibilities

• Configure, image and customize POS equipment.  
• Program, test, package and ship credit card equipment, POS equipment, peripherals and supplies. 
• Fulfill daily order supplies and equipment, receive incoming supplies and maintain inventory. 
• Must be able to work independently in fast paced department and keep to tight deadlines even when under pressure. 
• Identify and resolve problems in a timely manner. Ability to solve practical problems and ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Maintain a thorough knowledge of all processes, procedures and information that affect / impact the department and company as a whole. 
• Perform other miscellaneous duties as assigned.

Qualifications

• High School diploma / GED required. 
• Any Certification is beneficial. (A+, Net +, security +, Microsoft certifications, etc.) 
• Position requires frequent lifting of boxes of 10 -20 lbs from floor to desk to shoulder height, occasional lifting  up to 30 lbs from floor to desk to shoulder height, and on occasion lifting up to 50lbs. 
• Credit card experience in the acquiring or issuing industries preferred. 
• Proficient computer skills in Word, Excel, Access, and Windows based programs including e-mail. 
• Ability to work evenings, weekends, and holidays as needed for support, training and/or conversions.
• Utilize effective time management skills, work effectively under pressure and set personal deadlines, while working with limited supervision. 
• Ability to load and unload product shipments, wrap pallets and operation of hand trucks and pallet jacks. 
• Testing, cleaning and sorting of products for repurpose and RMA to vendors. 
• Meet acceptable attendance and performance standards.