Deposit Operations Associate

Overview

BankNewport celebrates being a community bank since 1819. Offering new and exciting career opportunities, BankNewport is committed to providing our employees the resource and guidance to develop careers that are challenging and rewarding.

So if you're looking for a great professional opportunity, know that BankNewport will empower and invest in you.

Members of the Deposit Servicing Representative team support the Retail Banking Branches, Direct Banking Center and BankNewport customers by performing Production and Quality & Control functions.

Responsibilities

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

Fully supports the Bank's "Set your Sales" initiative. Utilize support staff training to consistently provide sales support to all departments. Understand the departments support metrics and continue to improve bank efficiencies.

Assists with the maintenance of customer information files (CIF)

Refers more complex accounts to specialist for CIF review

Verifies new account documentation (Demand Deposit & Time Deposit)

Verifies account change and renewal documentation (Demand Deposit & Time Deposit)

Verifies account maintenance documents and reports

Ensures proper documentation of missing tax identification numbers

Verifies and/or reviews various operational and production reports

Assists with the processing of end of year tax documents

Reporting escheatable funds and/or property to the State of RI in accordance with RI regulation

Properly handles returned mail including statements, checks, and debit cards

Responds to load errors and rejected items by required deadline

Processes checks returned from the Federal Reserve Bank within established timeframes

Reviews stop payments for accuracy

Reviews items presented against dormant accounts to ensure they are authorized

Prepares correspondence to customers with dormant accounts in order to maintain proper oversight of transaction activity

Responds to stop payment items in Insight

Prepares and prints reports for various areas within the bank

Ensures proper IOLTA accounts interest is remitted to the RI Bar Association

Assists with research requests, legal directive and subpoenas

Completes verifications of deposit

Performs daily branch image capture balancing and related item processing

Remits foreign checks for payment

Reviews International ACH Payments daily for SDN matching

Reviews and approves items processed via the Bank's mobile remote deposit capture system

Performs necessary adjustments received through FedLine and Eastern Bank

Scans and indexes documents

Files documents retained in paper format

Verifies that all miscellaneous documents are scanned and enters any missing data

Assists with ad hoc projects as directed by the Deposit Servicing Supervisor and department specialists

SUPERVISORY SCOPE:

No supervisory responsibility

INDEPENDENT ACTION:

Performs work independently, within established guidelines and practices. Consults with manager regarding policy interpretation or exceptions.

Qualifications

• High school diploma or equivalent.
• Consistently demonstrating all department core competencies.
• Ability to work using MS Office basic applications - Word, Excel.
• Ability to learn each of the assigned tasks.
• Attends at least one training class or program annually in addition to completing all required compliance training.
• Attendance in office during normal business hours (at minimum) may be required in order to effectively coordinate with multiple departments, projects and outside entities.

BANKNEWPORT CORE VALUES:

• We celebrate individuality
• We empower employees to be creative problem solvers
• We invest and take the time to really get to know our customers
• We commit to serving the financial needs of Rhode Islanders

Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BankNewport is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, military service, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.