Deposit Operations Associate

Job Type

Full-time

Description

At First Bank, we focus our employment efforts on people from our communities. Members from our communities understand our customer's unique needs. It is another way we give back by providing them the opportunity to work hard, better themselves, and craft a career.

We offer competitive benefits to our employees that meet their physical, emotional and financial needs to include:

• 401k plan for full-time employees
• Paid time off
• Paid disability days
• Company-paid basic life, long term disability and employee assistance program (EAP)
• Employee Stock Ownership Plan (ESOP)
• Cash bonus - paid annually when requirements are met
• Medical, dental and vision plans

Department: Deposit Operations

Location: First Bank

Reports to: Deposit Operations Manager

Summary: This position supports daily deposit transactions under the guidance of the Deposit Operations Manager.

Essential Duties and Responsibilities:

• Follows and incorporates First Bank's Core Values and established policies and procedures.
• Maintains records of financial transactions.
• Reconciles and balances accounts and posts transactions.
• Process and support function for back-office processing and documentation required for transactions and actions perform by retail and institutional banking customers through various lines of business, including debit card purchases, payments, deposits, checks, mobile deposit, ACH disputes, etc.
• Ensure the accurate and timely processing of these transactions and perform adjustments and reconciliations as needed to correct errors or fulfill customer requests.
• Provides general support to other areas of the Deposit Operations department and Retail Department.
• Other duties as assigned.

Requirements

Qualifications/Requirements:

• Knowledge of departmental operations and procedures as they relate to overall bank operations.
• Demonstrate basic computer operations skills.
• Proficient interpersonal and customer service skills.
• Answers incoming phone calls and routes to required party.
• Effective organizational and time management skills.

Education/Training/Experience:

• High school diploma or equivalent required.

Disclaimer

The above statements are intended to describe the general nature and level of the work being performed by incumbents assigned to this classification. This listing is not intended to be construed as an exhaustive list of all responsibilities, skills and duties required of employees so classified.

Confidentiality

All Bank employees will be governed by two fundamental principles: 1) A Bank employee will place the interests of the Bank ahead of their own private interest when conducting bank business and, 2) A Bank employee will make full disclosure of any situation that may appear to be a potential conflict.

Confidential information obtained as a result of comments made within our Bank should not be used for private interests. Use or disclosure of information can result in penalties for the individual and for the Bank.

Physical Demands

While performing the duties of this job, the employee is required to twist, bend, sit, walk, use hands to twist, handle or feel objects, tools or controls, such as a computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk or hear. The employee may occasionally lift and/or move up to 25 lbs. Certain employees may be required to lift-up to 50 lbs. as required by their duties. Specific vision abilities required by the job include close vision, peripheral vision, depth perception and the ability to adjust focus.