Deposit Operations Specialist II

Invest in your future with BSNB! Are you looking to grow your career with an organization that prides itself on growth opportunities and is one of the Best Places to Work in the Capital Region? Ballston Spa National Bank (BSNB) is looking to hire an enthusiastic Deposit Operations Specialist II to support our growing Customer Support Operations department!

How do we invest in you? This position earns competitive pay and great benefits, including a 401(k) plan with a company match, a pension plan, 11 paid holidays, and paid time off (PTO). We also like to give back to our staff; We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated. If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today!

ABOUT BALLSTON SPA NATIONAL BANK (BSNB)

Established in 1838, we are proud to provide community banking to individuals, families, and businesses located in the greater Capital Region, including Saratoga County, Albany County, and the North Country. Thirteen full-service banking offices provide products and services geared towards meeting the needs of the markets we serve. Local decision-making, an extensive line of value-rich products, and friendly customer service have helped us to build a loyal customer base. As a community-minded financial institution, we make giving back and volunteer work a priority.

A DAY IN THE LIFE OF THE DEPOSIT OPERATIONS SPECIALIST II

As a Deposit Operations II, you provide support by answering customer calls in regard to their accounts. You will provide card management support including card activation, pin resets, and other associated changes. You will provide consumer online banking support including password resets and researching customer inquiries. You will perform duties in regards to wire transfers, provide Cash Management and Remote Deposit Capture support, as well as provide other support to the Customer Support Services department as needed. You are always friendly and patient, always providing the exceptional customer service for which we are known.

QUALIFICATIONS FOR THE DEPOSIT OPERATIONS SPECIALIST II

• High school diploma or GED required;
• One year prior customer service experience required;
• Two years prior banking experience required;
• Must have data entry/keyboard experience with a working knowledge of spreadsheet and word processing applications.

BSNB is an Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans.