Design and Engineering Specialist

About Aurora Solar
Are you ready to join the solar revolution? Look no further than Aurora Solar, where we're on a mission to create a solar energy future for all.
A fast-growing Series D company, Aurora is disrupting the clean energy industry and changing the course of history with our award-winning, industry-leading software. This software doesn't just design millions of solar projects, but designs a better tomorrow, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale.
It's our goal to have every solar installation in the world pass through our software, and we've got a stellar team that's helping us get there. We were named one of "The Best Mid Sized Remote Companies To Work for in 2023" by BuiltIn.com and have been awarded #1 Solar Software platform by Solar Power World, and as we continue to build, we need even more passionate, skilled, and, well, energized people on board.
About The Role
As a Design and Engineering Specialist at Aurora Solar, you will conduct quality assurance on Photovoltaic site plans, drawings, elevations, and equipment details using AutoCAD, Adobe, and Aurora software. In this role, you will be required to produce simple to complex design audits that permit quality. You will also influence our product design and direction by relaying customer requests back to Aurora's Engineering and Management teams. If you enjoy working with people and get energized about the technical and PV design aspects of the solar industry, we would love to hear from you!
What You'll Do

• Help manage residential plan sets requests including detailed electrical wire diagrams and construction drawings for PV system installation using Aurora, Adobe Pro, and CAD software packages
• Apply your expertise to provide technical guidance and mentorship to team members
• Serve as a resource for colleagues seeking assistance in complex technical matters
• Act as a point of contact for our customers, providing expert guidance and support
• Collaborate closely with customers to understand their needs and ensure satisfaction
• Develop SOP and best practice training materials for PV design specialists
• Review designs for compliance with NEC, local AHJ, and utility requirements
• Edit permit package revisions using CAD, Adobe Pro, and Aurora software
• Provides technical support to troubleshoot design and/or other technical issues
• Answer client emails about design questions, kickbacks, or revisions
• Contribute to internal and client-facing documentation
• Work closely with sales, product, engineering, and marketing teams to aid with various initiatives that impact our customers
• Liaise with customers and customer design teams to review modeling discrepancies and take corrective action
• Find opportunities to increase customer usage and take action on implementing these steps, or advancing to the appropriate member to do so

What We Value

• 1+ years of relevant work experience in the design and engineering of residential PV systems
• Experience with AutoCAD (or equivalent) and Adobe Pro
• Knowledge of NEC code and electrical design requirements
• Proven experience in customer-facing roles, demonstrating strong communication and interpersonal skills.
• Track record of being a subject matter expert (SME) in previous roles.
• Experience in permitting processes with local authorities having jurisdiction preferred
• Knowledge of 3D modeling software, JIRA, and ZenDesk
• Ability to identify and resolve design issues
• Ability to work with complex technical questions
• Provide a final review of system designs to ensure a high level of accuracy and completion
• Excellent written, chat, and verbal communication skills
• Experience in a startup environment and/or the solar industry

Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria!
Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form .
For San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.