Desktop Administrator

At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy.

Function:

Information Technology

Job Summary:

The Desktop Administrator III works as part of the Enterprise Support team which is accountable for the overall support and maintenance of desktop computers and installed software as well as mobile compute. The Desktop Administrator III is responsible for the creation, rollout, patching and system upgrades to laptops and desktops. This is an intermediate-level job and is expected to operate independently while helping to define the desktop computer image to deliver an outstanding user experience. The incumbent should have a growth mind set that demonstrates the desire to learn and acquire additional knowledge and experience in company-wide operating environments.

Job Description:

Major Responsibilities

• Maintain and operate the centralized enterprise configuration management services
• Perform system administration for enterprise desktop and application management suites, including configuration and version maintenance
• Create and maintain operating system standards and their deployment processes
• Create and maintain application deployment packages and processes
• Ensure application packages and operating system images are kept up to date
• Develop and implement patching processes including package creation, testing, scheduling, and deployment
• Identify and discuss where improvements to image and package deployment processes are necessary
• Work with Corporate and Plant IT teams to understand their needs for application and operating system package, deployment, and management; design, propose, and deliver solutions that meet the users' needs
• Ensure operating systems and applications work as expected through testing, troubleshooting, problem tracking and documentation
• Write the technical documentation on the processes used to deploy operating systems and applications at CF Industries
• Represents the team on projects
• Participates in on-call rotation for after-hours support

Supervisory Relationships

• Position Reports To: IT Site Supervisor, Enterprise Support

Incumbent Attributes

• BS/BA in a related field or equivalent experience typically required to complete all essential job functions
• 2 or more years of related professional work experience is required to complete all essential job functions.
• Microsoft desktop certifications are a plus or ability to obtain certifications within one year
• Candidate should have experience with multiple Microsoft operating systems, M365 products, Microsoft Security software, PowerShell, Group Policy, and major brand computer workstations.
• Experience with and participation in the change process, attending change board as a service desk or service management representative
• Ability to work effectively with all levels of management and to collaborate with site leads to deliver against the organizations service goals in a deadline-oriented environment
• Excellent oral and written communication skills with organization and time management skills

What We Offer:

You'll enjoy competitive compensation, consisting of base pay plus an incentive program available to all full-time employees, and a comprehensive benefits package including high-quality healthcare options, a well-being incentive program, 401k, life and disability insurance, generous time off (with time off to volunteer) and much more! Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance.

You will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work, and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and gain a sense of fulfillment.

• CF Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

• Employees in the US can learn more about their rights by viewing the federal "EEO is the Law" poster (PDF) and others as detailed below:

Pay Transparency

https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

FMLA:

https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Employee Polygraph Protection Act

https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

• Employees in Canada can learn more about their rights by viewing the "Canadian Human Rights Act".

If you need any assistance seeking a job opportunity at CF Industries, or if you need reasonable accommodation with the application process, please call 847-405-2400 or contact us at [email protected].

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