Desktop Technician

Radiant Digital · Other US Location

Company

Radiant Digital

Location

Other US Location

Type

Full Time

Job Description

Job Title : Desktop Technician

Job Location : Branchburg-NJ-USA 


Description:
Provide support to staff on all company supported applications. Troubleshoot MAC and PC problems and determine source, and advise on appropriate action. Complete application project-based work. 2-7 years of experience

  • Must be proficient with troubleshooting current MAC OS
  • Must be proficient with troubleshooting current Windows OS
  • Must be familiar with Active Directory (AD)
  • Must be familiar with RSA/Secure ID
  • Must be familiar with how VPN functions
  • Must be familiar with IPV4 and IPV6
  • Must be familiar with Outlook/Exchange
  • Must be familiar with G Suite
  • Must be familiar with Mobile Device support
  • Must be professional and courteous,
  • Must have exceptional customer service skills
  • Must be a self-starter
  • Must work well in a team environment
  • System Admin experience is preferred.
  • At Your Service preferred
  • SCCM experience preferred
JOB DUTIES:
Call handling, Trouble ticket creation, Trouble ticket remediation, Imaging, Remote and hands on Desktop Support

Explore More

Provide support Jobs Troubleshoot problems Jobs Excellent customer service Jobs Work well team Jobs Proficient troubleshooting Jobs More Jobs at Radiant Digital Jobs in Other US Location
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Date Posted

01/04/2023

Views

7

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