Dev Ops / Site Reliability Engineer - Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

We are looking for our next Dev Ops/Site Reliability Engineer to help manage the quality, security and performance of our applications and the AWS cloud environments that host them. In the SRE role you will be working directly with Developers, QA, Infrastructure Engineers, Security and Compliance, Account Management and Incident Management teams to ensure the best uptime, resilience and performance from our applications and cloud infrastructure.

Responsibilities

• Participate in on-call rotations, incident management and on-sale support
• Manage weekly production code releases including Terraform infrastructure code
• Maintain strict security and compliance requirements
• Build and maintain robust monitoring for application and system health
• Manage monthly patching and maintenance of critical production systems 

Qualifications

• Experience with cloud native environments built in AWS, Azure or GCP 
• Experience with containers and container orchestration platforms
• Experience with continuous integration and continuous delivery
• Experience with infrastructure as code related languages and tools
• Experience with systems monitoring, alerting and automation

This role is open to candidates in Los Angeles, Dallas, Cleveland, Las Vegas.

What’s in it for You?

• Play an important role in managing the quality, security and performance of our applications and the AWS cloud environments that host them.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: Recruiter interview - 30 min 
• Stage 2: Hiring Manager Interview -  30-min  
• Stage 3: Technical/Open Discussion Interviews - three 45-min interview sessions  
• Stage 4: Executive Interview - 20-min (as needed)

NOTE: At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Why AXS?
AXS, a subsidiary of AEG, is a global ticketing platform, offering best-in-class ticketing, marketing and data technology in a single platform to suit every client size and type, from small music clubs to the largest sports stadiums. In every corner of our company, you will find teams of dedicated, diverse employees (dubbed “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.

We are the ticketing partner for over 350 premier venues, sports teams, event organizers around the world, including JAM Productions, Pabst Theater Group, AEG Presents, The O2, STAPLES Center, T-Mobile Arena, Red Rocks Amphitheatre, Minnesota Timberwolves, Houston Rockets, and the Vegas Golden Knights. AXS powers both primary and resale marketplaces, leveraging integrated technology and analytics to enable clients to sell the right ticket to the right fan at the right price. Headquartered in Los Angeles, California, AXS employs more than 350 professionals in multiple locations worldwide, including Cleveland, Charlotte, Dallas, Denver, London, Tokyo, and Stockholm.  

To learn more about our culture and values, visit: https://solutions.axs.com/careers/