Job Description
UHGJP00099013
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
- Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
- Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
- Experience writing knowledge base articles and tip sheets
- Experience using ticketing systems (in this case ServiceNow experience is preferred)
- Open to working an 11am-8pm CT shift
This is similar to last time. However they need experience in both EPIC and MyChart .. both TIER I support.
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Date Posted
11/01/2024
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Subjectivity Score: 0.8