Developer - ServiceNow

Trilogy Federal provides financial management, information technology (IT) consulting, program management services, and strategic consulting to federal agencies. Trilogy has an extensive history helping federal clients achieve their most ambitious business modernization and optimization goals with the ability to deliver targeted subject matter expertise and full life cycle support.

Trilogy Federal is seeking a highly skilled and motivated remote Developer to join our team. As a Developer, experience is required in web-based and client-server application development, process automation, and integration of commercial off-the-shelf (COTS) software, specifically ServiceNow. This role requires expertise in relational database management systems (RDBMS) and structured query language (SQL), with a focus on developing, modifying, and maintaining applications and scripts that enhance operational efficiency and meet user needs. The ideal candidate will have strong problem-solving skills, experience in systems development methodologies, and a proven track record of working on complex projects. 

Primary Responsibilities:

• Develop and maintain software using agile methodologies such as SAFe 
• Collaborate with cross-functional teams to define requirements, design, and implement features 
• Develop and modify web-based applications, client-server applications, and OS scripts for process automation. 
• Utilize relational database management systems (RDBMS) and Structured Query Language (SQL) to design and implement solutions. 
• Plan, document, code, modify, test, and implement custom applications and scripts. 
• Integrate commercial off-the-shelf (COTS) software with existing architecture. 
• Document test conditions, create test data, and perform program testing; analyze results to ensure the highest quality output. 
• Conduct thorough program and production problem analysis to identify and resolve issues. 
• Apply Systems Development Methodology (SDM) for designing, building, and enhancing applications. 
• Collaborate with users and stakeholders to define system requirements, draft program specifications, and align technology solutions with business needs. 
• Work on multiple project requests simultaneously, managing priorities and deadlines effectively. 
• Research emerging technologies and provide recommendations for system enhancements. 
• Coordinate system testing and assist users with acceptance testing to ensure successful implementation. 
• Assist in the development and maintenance of data and process models. 
• Participate in developing work plans and organizing project resources for optimal performance. 
• Participate in code reviews and provide constructive feedback to peers 
• Perform unit and integration testing and develop automated test cases 
• Troubleshoot and debug software issues 
• Stay up-to-date with emerging trends and technologies in software development 

Minimum Requirements:

• Bachelor’s degree (Computer Science, Information Systems, or a related field preferred). 
• Minimum of 3 years of relevant experience in programming applications and developing custom solutions. 
• Working experience with ServiceNow 
• Active ServiceNow Certified System Administrator (CSA) & ServiceNow Certified Application Developer (CAD) (OR 2 years reciprocal experience with ServiceNow)
• Experience implementing and integrating commercial off-the-shelf (COTS) software 
• Extensive experience with relational databases and SQL. 
• Proven ability to plan, design, develop, and maintain web-based and client-server applications. 
• Experience with system analysis, design, and project management, with a detailed knowledge of application development and implementation. 
• Strong documentation skills, with experience documenting test conditions, analyzing test results, and troubleshooting application issues. 
• Ability to work in a team environment and manage multiple priorities. 
• Strong understanding of software design principles, algorithms, and data structures 
• Experience with Agile development methodologies 
• Excellent problem-solving and communication skills 
• Ability to obtain a Public Trust Clearance 

Preferred Qualifications:

• Nuvolo Clinical EAM Platform experience – Strongly preferred 
• Strong proficiency in programming languages such as Java or C# 
• Experience with web development frameworks such as Angular or React 
• NoSQL experience
• VA or VHA experience 

Benefits (including but not limited to):

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions 100% vested from day 1
• Paid time off and 11 paid holidays
• No cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement

Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia.

Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.