DevOps Development Engineer

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

This team owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services. We are building software applications that are containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever!

The DevOps Development Engineer will take an essential part of the software development as well as oversee, and actively manage, operational challenges in our Core Virtualization project. We are looking for a collaborative and results oriented developer who has depth in development, operations technical analysis & development life cycle (Agile & DevOps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability.

Job Description

Core Responsibilities:

• Be a part of Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development, systems integration and operational support.
• Write tested, production-ready code.
• Participate in software release and deployment activities managed under an agile software development approach.
• Support production environments. Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams (e.g. network support, divisions, and vendors).
• Participate in design and architecture sessions.
• Build effective deployment and monitoring systems.
• Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams.

Skills & Experience We're Looking For:

• Hands-on experience and practical knowledge of Docker and / or Kubernetes.
• Experience in Unix/Linux environments, and networking protocols.
• Operational knowledge of open-source tools (Prometheus, Alert Manager, Elastic Search, Kibana, Kafka, Grafana, Thanos, Redis, RabbitMQ)
• Proficiency in Python or Shell scripting for task automation
• Hands-on experience with Cisco/Juniper switches for switching and routing
• Experience in test-driven development/test automation, continuous integration, and deployment automation
• Strong design and problem-solving skills, with a bias for architecting at scale
• Familiarity with distributed systems, asynchronous messaging, and network protocols
• Familiarity with data serialization formats (XML, JSON, protocol buffers)

You'll be a great fit if you:

• Can adapt in a fast past environment when direction isn't always clear.
• Are a hardworking learner, user and advocate of our groundbreaking technology.
• Have a high level of accountability - taking ownership of problems and seeing them through to resolution.
• Your natural inclination is to work collaboratively, to be transparent and seek and give feedback continuously
• Thrive under pressure and in a fast-paced environment while being adaptable and responsive.
• Maintain high degree of self-motivation and independent decision making.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical, dental, and vision benefits
• 401(k) Savings Plan
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet, as well as deeply discounted phone services and other features.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
• Learn more at https://jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.