Job Description
Description
Delivery Manager
Qualification:
Bachelor's in Science/ Commerce/Engineering or equivalent
Responsibility:
Business / Customer:
- Understand and articulate complex problems related to the specific technology.
- Interface with community network to retain technology competitiveness.
- Work with the client team to address escalations and own the resolution during the critical incident scenario.
- Plan and implement major change requests and engineering tasks.
Project / Process:
- Participate in technical audits.
- Identify opportunities for automation standardization and stabilization of environment.
- Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
- Conduct Proof of Concept activities when necessary.
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
- Prepare run books on specific technology areas.
- Lead reviewer for knowledge articles.
- Implement best practices in specific technology area.
- Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
- Continuous assessment of the infra/technical environment and address any gaps (for ex.
- : firmware Service Packs Backups).
People / Team:
- Deliver technology training through Academy and/or within project group for technologies/ tools.
- Provide guidance to community members on relevant technology area.
- Participate in recruitment.
Must Have Skills
- Azure DevOps (VSTS)
Qualifications
Technical Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Azure DevOps (VSTS) PL4 Required
* Proficiency Legends
Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Date Posted
02/04/2023
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Subjectivity Score: 0.8