DevOps Engineer

DevOps Engineer

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Who We Are

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest-growing and best places to work in the United States. Now a TELUS Digital company, with offices across the globe, we continue to partner with the world’s leading brands, such as HBO, PepsiCo, Domino’s, and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients. 

Location and Flexibility

You’ll work on-site from our São Paulo or Porto Alegre office at least two days a week and have the flexibility to work remotely two or three days a week. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a DevOps Engineer, you’ll partner with WillowTree’s engineers to guarantee our development tools are working as intended, helping us build world class digital products. As an expert in our development tools and environments, not only will you diagnose and tackle technical issues, but you’ll proactively protect our teams from potential risks (for example, what might go out of date? Will an update affect our teams up/downstream?). However, you won’t only be focused on our development stack of today; you’ll partner with our teams to better understand their future needs and recommend technologies to match.

Responsibilities

• Work with clients and delivery teams to influence technical decisions and business goals
• Design, implement, and maintain DevOps pipelines using Cloud engineering automation tools
• Ensure tickets are closed within Service Level Agreements (SLAs) and seek support when necessary
• Ensure software is deployed and managed securely and reliably
• Monitor and troubleshoot DevOps pipelines for smooth and efficient operation.
• Identify and implement improvements to make DevOps pipelines more scalable, reliable, and efficient.
• Document application releases, including configuration and content details.
• Demonstrate familiarity with configuring, testing, and delivering core systems.
• Deliver configuration as code for reproducibility and scalability.
• Adapt working style to support teammates, practice active listening, and offer help when needed
• Stay updated on the latest DevOps trends and technologies.

Qualifications

• C1 or C2 English Proficiency level
• 3+ years of experience as a DevOps engineer or related role.
• Professional and empathetic in client interactions, focusing on understanding and promoting client interests.
• Experience with configuration management and infrastructure as code tools, including AWS CloudFormation
• Take full ownership of tasks, ensure completion, and manage time responsibly.
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, including the ability to provide and receive feedback constructively.
• Strong experience with Flux CD, Azure ADO pipelines, and other cloud engineering automation tools.
• Experience with AWS or Azure cloud platforms.
• Experience with CI/CD pipelines.
• Experience with Kubernetes and Docker.

Bonus Points

• AWS Certifications (Cloud Practitioner, Developer, Solutions Architect, SysOps Administrator, DevOps Engineer)
• Prior experience as part of a software engineering delivery team

Why Poatek?What We Offer:

• Be part of an innovative consultancy with a human-centered culture with opportunities for ownership and professional growth
• Competitive salary and benefits package (annual bonus)
• Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)
• Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,
• Flexible work hours and autonomy
• Vouchers for health activities, food allowance, in-office snacks, drinks, and games
  

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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