DevOps Manager, FedRAMP

Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS.
We're searching for a DevOps Manager with experience working on and leading DevOps teams for one or more SaaS products. Ideally, you're a former DevOps Engineer that has made the move to management and still have a solid grasp on the technical side of what your team does. You already know that excellent communication skills are a must, since you'll be collaborating with Services, Support, Product, and Software Engineering on a regular basis. Our company and team are growing incredibly quickly, and we want someone that's excited to deal with the challenges that come with growth and scale!
As a DevOps Manager you will be responsible for the Non-Employee Risk Management DevOps team to build and maintain resilient, secure and efficient SaaS applications and operations. You will work closely with Software Engineers and DevOps Engineers alike. You will report directly to the Sr. Director, Engineering on the Non-Employee Risk Management product team.
What you will make happen:

• Ensure your team is consistently delivering at a high pace and meeting deadlines
• Balance and prioritize team workload across innovation, engineering support, customer support, and tech debt
• Continue to hire, develop, and mentor best in class DevOps Engineers
• Maximize uptime across all product lines and help author customer facing root cause analyses for any interruptions in service
• Iterate on and improve our CI/CD processes
• Control costs to ensure target gross margin is achieved
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO27001, SOC1, SOC2, PCI, IRAP, C5, FedRAMP, etc.
• Must be willing to be part of an on-call rotation

Background & Experience:

• 2+ years in a management role, preferably in DevOps or Site Reliability, over a team managing public cloud infrastructure
• 5+ years of hands on experience as a DevOps or SRE Engineer in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider; AWS strongly preferred
• A track record of providing a superior customer experience
• The ability to evangelize a philosophy around automation and testing
• A passion for creating a culture of inclusiveness and compassion
• A history of leveraging data to objectively measure impact and optimize people / engineering processes
• Due to the requirements of FedRAMP customers, this position requires being a US citizen physically located in the US.

Preferred:

• Bachelor's degree in computer science or other technical discipline, or equivalent experience

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.