DevOps/SRE Engineer-The Baldwin Group

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
This position will be based out of our Tampa, FL location with a hybrid work environment.
We’re looking for a highly motivated, practical and responsible DevOps Engineer with a focus on Site-Reliability Engineering (SRE) who is excited to play a critical role in our rapidly growing Platform team. The DevOps/SRE Engineer role will make significant contributions to our DevOps strategy, be integral to our day-to-day operations, and be a DevOps & SRE advocate within the company.
The successful candidate will have experience with CI/CD, observability, infrastructure-as-code, and application testing. Understanding of Cloud (AWS), SRE Practices, version control, configuration management, and automation are also required.

Principal Responsibilities:

· Administer Baldwin’s DevOps tools (GitHub, Datadog, Puppet, AWS)

· Develop and support reliable CI/CD pipelines by collaborating with development, QA, and operations teams for various use-cases.

· Be an advocate at Baldwin’s for DevOps, SRE and Automation testing practices.

· Instrument infrastructure and application with monitoring, alerting, logging, and distributed tracing tools for custom applications and SaaS/PaaS platforms.

· Define and monitor Service Level Indicator (SLIs) and Service Level Objectives (SLOs)

· Implement IaC tools for Provisioning and Configuration Management solutions.

· Use infrastructure-as-code to automate and govern infrastructure requirements

· Closely collaborate with our development and operations teams to ensure high availability of our applications.

· Participate in incident response and root cause analysis activities.

· Maintain and improve a comprehensive documentation library for developers such as get-started guides, API references, tutorials, etc.

Education, Experience, Skills and Abilities Requirements:

· 3+ years of experience as a DevOps or Site Reliability Engineer or a similar role

· Experience working in various DevOps areas such as CI/CD, Infrastructure-as-Code, observability (monitoring/logging/tracing), configuration management, and application testing as well as experience with tools

· Experience with cloud infrastructure platforms (AWS)

· Experience with IaC & configuration management tools (Terraform, Puppet, Ansible etc.) is required.

· Experience with automation of Application testing into CI/CD pipelines.

· Understanding of SRE principles including SLO, SLI, KPI, Metrics, logging, tracing etc.

· Experience with containerized and serverless compute technology (Docker, ECS, Kubernetes, Lambda, etc.)

· Proficient in writing scripts (Bash, PowerShell) and program in one or more language (Python, JavaScript, Go, Java, or similar)

· 1 or more DevOps or cloud related certifications

· Highly self-motived, highly available, and driven to exceed colleague expectation

· Ability to think critically and logically under pressure

· Strong technical experience with proven history of troubleshooting complex, cross segment, cross office, and cross team problems

· Demonstrates the organization’s core values

#LI-TD1

Special Working Conditions:

Important Notice:

This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the Firm. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.

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