Digital Account Manager

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to an Account Director you'll create impact within our Client Management team.

You'll contribute as an Account Manager by having responsibility for managing an account by planning for and organising all areas relevant to development of projects. At Jellyfish, we are committed to promoting professional growth.

You'll need 1-3+ years experience and ensure the smooth daily running of the account, a well known sportswear brand. Meeting our client's expectations and more importantly looking at how we can develop the accounts to maximise revenues.

This will include cross selling all of Jellyfish services and looking to develop relationships at all levels within the accounts.

Your primary responsibilities will include:

• You'll oversee the smooth running of projects for the localisation and adaption creative production. Ensuring all members of the internal and external team are up to date
• Produce a high volume of assets in multiple languages and sizes for multiple media channels (Digital, social, print and OOH)
• You'll help manage the briefing process; internal quality control and external client communication to ensure that our client's expectations are met
• Implement administration and financial management of accounts including accurate cost estimates, invoicing and monthly reconciliation of jobs and closing of jobs.
• You will develop close relationships with important partners in the client to try and ensure that Jellyfish are selected to provide all the services that we can offer and that they purchase.
• Support and work with Project Managers /resources that are in place to support the accounts
• Be the 'go-to' person and have a positive, proactive relationship with the Client/s and internal team, being a central contact
• You'll have an understanding and appreciation for communications – concerning media channels and the digital nature of modern media, campaign fulfilment and delivery.

Qualifications

• Proficient skills to ensure clear understanding of the agency's proposition and to convey complex information
• Demonstrated expertise in organisational skills to manage projects and deadlines.
• Familiarity with advertising or other fast-paced brand and marketing environments.
• Can present creative and complex information engaging and persuading clients and agency colleagues
• Client-centric - You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
• Creative Problem Solving - You create unique ideas and experiment with new methods and technologies to solve complex issues.
• Team Collaboration - You'll be great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
• Adaptability - You're good at adapting strategies and plans to navigate unforeseen circumstances.
• Stay up to date with industry trends - You embrace challenges as opportunities and seek feedback to enhance your skills.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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