Digital Account Manager - Hybrid Industry

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Summary

The Digital Account Manager is responsible for the growth of a subset of Rockwell Automation's assigned Hybrid industry customer accounts, understanding the Rockwell ecosystem and working with partners to scale. The Digital Account Manager will perform his/her role primary remote and whenever needed will engage and work with a sales pursuit team (i.e., technical experts, customer success, etc.) to deliver the best customer experience along the remote sales cycle. This role will be accountable to revenue targets within Rockwell Automation's Hybrid industry segment and is a catalyst for driving the segmented portfolio and as the portfolio evolves, these roles will further specialize to drive growth of our hardware, software, services, and solutions offerings. This role will be responsible for gaining an understanding of the customer's business needs and technology requirements, documenting the opportunity's progress via CRM (Customer Relationship Management), and creating a compelling business solution(s) that meet the client's needs and achieves their desired business outcomes. The Digital Account Manager will be the industry subject matter expert (SME) within assigned existing and new customer accounts. This role will also require an independent, small business owner's approach to remote sales activities to ensure we expand our hardware, services and solutions into the white space and drive new business. To be successful the DAM (Digital Account Manager) must demonstrate a high degree of business acumen, technical knowledge, communication skills as well as a proven record of accomplishment of driving high valued business results as an independent consultant. Some of the industry groups the Hybrid DAM will hunt in are life sciences, tire & rubber, food & beverage, other eco-industrial groups like water/wastewater, waste management and renewable energy. New Digital Account Managers are expected to be solely responsible for building their own sales pipeline and client relationships during their first year with Rockwell Automation.

Who We Are

We are a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live.

Headquartered in Milwaukee, Wisconsin, we employ approximately 28,000 problem solvers dedicated to our customers in more than 100 countries.

What You Will Do

• Able to call on clients to develop new business-level relationships to increase Rockwell Automation's revenue share in assigned accounts.
• Ability to perform the role remotely and be effective in generating new sales opportunities and close deals within assigned regional accounts.
• Drives to meet or exceed assigned revenue and target metric objectives within assigned accounts.
• Consults with the customer with a high degree of Industry expertise and access to domain/technical knowledge and support in the areas of operational problem solving that will be required to create solutions to the customer's problems.
• Understands and incorporates Rockwell Automation's outcome base selling philosophy and value proposition into everyday talk track with clients. Seen as the SME in presenting, promoting and solutioning within Rockwell's extensive industry driven product portfolio linking services and technology to solve customer's business requirements.
• Ability to deliver a concise, well-written business case on the solution required for each account to include a financial executive summary.
• Participates in frequent communication and documentation of activities and account status with internal/external stakeholders.
• Responsible for pulling together the various solution components and experts to qualify and develop a design. Must be able to run the discovery and design from idea to implementation through close in assigned accounts and limited distribution partnerships.
• Follows Rockwell's outcome-based sales process to ensure that projects are accurately scoped and delivered in line with customer expectations. Must prefer to work in and coordinate sales pursuit teams (pricing resources, domain experts, supply chain, distributor partners, etc.) often to ensure all pricing components have been included and level of service is high and accurate.
• Works independently or with other resources. Utilizes the internal sales tactics and relationship building to obtain additional resource expertise.
• Primarily accountable for self-development, staying current with new and developing industry trends.
• Encourages and builds positive relationships and communicates effectively with all co-workers and outside vendors. Routinely creates a supportive and positive work culture.

This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations.

Basic Qualifications:

• Bachelors degree, or equivalent experience in a related field.
• Legal authorization to work in the US (United States) is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:

• Hunter mentality and experience driving net, new revenue.
• Typically requires 5+ years demonstrated success acting as an industry/subject matter expert in solution sales.
• Experience in inside selling motion to a variety of accounts including Global, National, Major, and Industry Verticals.
• Experience working within a technical selling environment.
• Must have excellent presentation skills, both written and verbal, facing a variety of business audiences and personas.
• Must be experienced in setting goals by defining and prioritizing specific, realistic objectives.
• Ability to travel approximately 10% of your time.

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EEO Statement

Rockwell Automation is an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.