Digital Accounts Receivable Specialist

Overview & Responsibilities:

The Digital Accounts Receivable Specialist role (also referred to as Order to Cash Collection Analyst) is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency.

Responsibilities include but are not limited to:

• Oversee and manage a Digital Collections portfolio of approx. $100M -includes actively resolving discrepancies & translating to cash.
• Performing follow-ups on accounts with significant aging or past due amounts.
• Supporting customer's ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
• Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments, as needed.
• Ability to work closely with the Billing Analyst on invoices that need to be re-billed.
• Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
• Providing immediate escalation of any concerns such as changes in the customers payment trends.
• Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk.
• Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances).
• Review Credit Applications from Clients applying for credit.
• Perform credit line evaluation, monitor payment patterns, and order review.
• Set up credit files and send applications to outside payment vetting service.
• Assist the collection team on collection issues such as providing contact info.
• Prepare digital refund requests.
• Work with management to provide accurate cash forecast models.
• Other duties as assigned by management.
• Reconcile accounts on a timely basis by quickly and consistently following up on unidentified cash receipts and credits.
• Support OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions.

Basic Qualifications:

• 3+ years of relevant working experience in a similar role.
• General knowledge of accounting principles.
• Strong detail-orientation with a penchant for data accuracy.
• Strong knowledge of Microsoft Excel & Word.
• Strong Analytical and problem-solving skills.
• Self-motivator and innovative.
• Excellent communication and presentation skills with ability to create and deliver findings, presentations, and reports to senior management.
• Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers.
• Ability to operate in a fast-paced environment and meet critical deadlines.

Additional Qualifications:

• Experience in Oracle
• Experience in the online entertainment industry a plus!

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [email protected]. Only messages left for this purpose will be returned.