Digital Ad Sales/Customer Success

Company Description

Do you take pride in building revenue while building relationships with your clients? Can you listen to what your customers are -- and aren’t -- saying and find the right solution to their needs? Does your background include digital marketing and/or online sales? Are you self-motivated and committed to always learning and growing?

Join Us.

We’re Sutherland and we’ve just been tapped by our customer – the world’s largest social media company – to roll out a new service offering and expand our relationship with them. That means we can now offer an exciting new opportunity for people ready to take the next step in their careers and explore a job that offers challenge, growth and satisfaction in the field of social media/digital marketing. This is an on-site job at our Sully's Trail offices in Pittsford, NY. 

Job Description

In this position, you will manage a portfolio of small business customers with a focus on growing their business. Specifically, you’ll consult with your customers, assess the performance of their digital ads on the platform and look to optimize results by introducing tools, products and services tailored to best meet their needs. Using your background in successful account management and marketing as the jumping off point, you’ll be trained on our customer’s advertising solutions (including measurement) to develop a well-rounded understanding of the tools and solutions available to your book of business.

In return, we offer:

• An attractive rate of $23/hour plus up to $1,000/month in incentives/commission
• Paid training
• Full benefits including medical, dental, vision, and 401K
• Generous paid time off
• Opportunity for personal career growth and development

Qualifications

• 3 years of work experience with at least 2 years of experience in digital marketing, online sales or telesales
• Deep knowledge of digital marketing and sales operations
• Experienced and excellent at building client relationships
• Experienced problem solver and proactive communicator

Additional Information

About Us

As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.