Digital and Account Performance Manager

Digital and Account Performance Manager

The Digital and Account Performance Manager is responsible for achieving the client's strategic and business objectives by providing guidance to clients and working with the internal team to achieve the execution of strategies. You will serve a vital role in promoting the integration of product offerings, ensuring seamless delivery, analysis, and reporting of all work to the client.

Key Responsibilities:

Success will be measured by:

• Responsible for retention and growth through account ownership. You will work on multiple accounts, managing client relationships, and their digital strategies.
• Develops strong, trusting relationships with clients, providing leadership and support during strategy, ideation, and execution.
• Creates performance reporting with insight, optimization recommendations, and digital advertising solutions.
• Takes initiative in collaborating with media managers and internal teams to develop new digital tactics and ideas, advocating for client success.
• Fosters timeline development and monitors progress, ensuring deadlines are met.
• Manages client expectations, bringing issues and concerns to clients' attention before they become problems, offering potential solutions.
• Proactively keeps abreast of assigned clients' marketing and media plans, and provides technological solutions including media offerings, site optimization, social advertising, etc.
• Provides campaign performance reporting and analysis to clients.
• Understands and communicates the value of Dealer Teamwork's services and marketing solutions to clients.

Requirements:

• 2+ years of Account Management experience
• 2+ years of Digital Marketing experience reviewing and navigating Google Ads, Google Analytics, and other paid search technologies to identify and communicate customer outcomes
• Demonstrated skill in presenting value-based metrics on paid search and analytics
• Demonstrated ability to apply consultative communication to customer meetings
• Demonstrated ability in planning and overseeing projects to ensure they are completed in a timely fashion and within budget
• Exceptional written and verbal communication skills
• Experience in reviewing and navigating Google Ads, Google Analytics, and other paid search technologies to identify and communicate customer outcomes
• Experience using Google suite of authoring tools (Google Drive, Google Docs, Google Sheet, etc)
• Experience using Salesforce to manage customer accounts and cases
• Demonstrated ability to learn and discuss new technologies, including SaaS solutions used to support customer needs

Preferred

• 1+ years building and managing Paid Search, Social, and SEO campaigns
• Experience navigating Facebook Business manager and/or Facebook Blueprint Certification
• Experience managing customer relationships in the automotive industry
• Certification in Google Ads and Analytics
• Bachelor's Degree in Business, Marketing, Communications, a related degree or equivalent relevant industry experience

Why Dealer Teamwork?

• Dealer Teamwork was selected as a 2022 & 2023 Google Premier Partner as it recognizes Dealer Teamwork's place among the top 3% of all Google partners across all industries in the United States.
• Competitive salary and benefits package
• Flexible working hours and paid time off
• We offer the best of both worlds in working environments - you have the choice to work from the comfort of your own home, or take advantage of our open office in Eden Prairie, Minnesota which overlooks a lake with walking/running paths, includes access to a workout facility, sit/stand desks and dual monitors, a full kitchen, ping pong table, pickleball court, massage chairs, and more!We are not considering remote applications from California, Colorado, and New York.
• We strongly encourage and support all team members in investing in their professional development by participating in regular training sessions, certifications, and other learning opportunities
• You'll have the opportunity to work with technologies from leading companies such as Google, Facebook, and Microsoft while solving complex, thought-provoking digital marketing problems

Dealer Teamwork is an equal opportunity employer and a welcoming work environment for people of diverse communities.

About Dealer Teamwork

Dealer Teamwork is a leading automotive digital marketing company. They provide first-class solutions for the retail automotive industry that help dealerships increase leads and sales opportunities. They built the automotive industry's first MPOP®, a patented Merchandising, Personalization, and Optimization Platform. This omni-channel marketing platform creates a significant competitive advantage. Dealerships can publish high-quality campaigns that reach more shoppers, efficiently and effectively.