Digital Content Operations Manager

Digital Content Operations Manager, Remote

The Digital Content Operations Manager plays a critical role in working with our content leaders in 74 radio markets to ensure our websites are a well-curated experience for our hyper-local audience.

As a member of the Digital Content Operations team, you will support our local content creators with content marketing, building contests, updating website navigation, creating digital traffic reports, and flawless execution of content sponsorships.

Experience in a digital editorial environment is preferred. The ideal Digital Content Operations Manager is empathetic as they assist our local content creators, a consummate team player who won't hesitate to step in when a teammate needs and extra hand, and service-oriented problem solver.

This position reports to the Vice President of Content.

Responsibilities 

• Website maintenance: update show schedules, navigation menus and dynamic leads
• Contesting: assist markets with building out local digital contests
• Content marketing: schedule and automate Facebook promotion of evergreen regional content
• Newsletters: Updating and checking newsletter feeds
• Reporting: Building analytics reports and diagnosing issues with Content Dashboards
• App alerts: Sending app alerts for syndicated shows and group contests
• Cross posting: Monitoring traffic for real-time surges and cross posting regionally
• Content Improvement: Monitoring traffic for real-time surges and optimizing for revenue (adding stronger galleries, adding linkbacks, copyediting, etc.)

Qualifications 

• Five years of online editorial experience with exceptional writing, editing, SEO skills 
• Strong grasp of how to use popular social media networks (like Facebook Twitter, Instagram, and YouTube) to promote content 
• Must be a consummate multi-tasker (with excellent communication skills) who is understanding of the ever-changing culture of the internet 
• Ability to prioritize and focus under fast-paced pressure while managing multiple tasks and projects 
• Strong troubleshooting and problem-solving skills, editorially and technologically 
• Proficiency in the use of digital technology, including online publishing platforms 
• An understanding of the ever-changing culture of the internet 
• Must have great communication skills, obsessive attention to detail, and a sense of humor (We like to have fun!) 

Benefits 

• 3 weeks of PTO (+ 9 paid holidays) 
• Medical, Dental, and Vision Insurance 
• 401(k) Retirement Plan 
• Casual, high-energy work environment 
• Opportunity for upward mobility 
• Company provided laptop 
• Competitive salary + bonus program 
• Company discounts 
• Pet Insurance 
• Time off for volunteering 
• And much more… 

About Us 

Townsquare is a community-focused digital media, digital marketing solutions and radio company focused outside the Top 50 markets in the U.S. Our assets include Townsquare Interactive, a digital marketing services subscription business providing web sites, search engine optimization, social platforms and online reputation management for approximately 21,900 SMBs; Townsquare IGNITE, a proprietary digital programmatic advertising technology with an in-house demand and data management platform; and Townsquare Media, our portfolio of 357 local terrestrial radio stations in 74 cities with corresponding local news and entertainment websites and apps including legendary brands such as WYRK.com, WJON.com, and NJ101.5.com, along with a network of national music brands including XXLmag.com, TasteofCountry.com, UltimateClassicRock.com and Loudwire.com. 

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.   

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.