Digital & CX, Data Analyst

Every career journey is personal. That's why we empower you with the tools and support to create your own success story.

Be challenged. Be heard. Be valued. Be you be here.

Job Summary

The Analytics team at Bread Financial is tasked with navigating and understanding the vast first and third party data and works closely with management stakeholders across Product, Finance, Engineering, and other departments to ensure that we are making the best data-backed decisions we possibly can. As a key member of our growing team, the Data Analyst demonstrates a passion for data and prides themselves on developing the ability to use data to shape decisions around business strategy, product design, and profitability. While working alongside experienced data professionals, this role involves working cross functionally with internal stakeholders to ensure the best data-backed decisions are made.

Job Description

Essential Job Functions:

Digital and CX Analysis: The product space you will be working in has a lot of opportunities for research and deep dive analysis. You will spend time working on understanding user behavior from offline and digital engagement to identify pain points and optimize E2E customer experiences. You will help answer ad-hoc questions and add to our knowledge base, in addition, to conducting analysis on product performance to provide "actionable" insights that drive decision-making for our product team.

Business Intelligence and Data Visualization: You will work closely with our business teams to define new key performance indicators (KPIs) and build out dashboards to communicate results to internal stakeholders.

A/B Testing: You'll work with our product teams to design, set-up, monitor, and assess changes to our platform via A/B testing, analyzing the conversion effects across the funnel. You'll be a part of the process from start to finish, from brainstorming new ways to improve conversion and profitability to calculating the final results to inform the roll-out decision.

Data Subject Matter Expert: As our Bread products continue to grow and evolve, you'll be the lead data SME as you partner with our Product leads with net-new developments.

Learning and Teaching: As our team grows, we'll continue to contribute to a company-wide data-first culture and team-wide culture of continuous learning and improvement. You'll be asked to share discoveries, refine our problem discovery process, and shape our processes and infrastructure.

Reports to: Product Strategy Insights, Lead

Working Conditions / Physical Requirements: Remote or Hybrid; some travel may be required

Minimum Qualifications:

• 1-3 years of experience in data analytics at a technology company
• Fluency in SQL and organizing multiple sources of data for diagnostic analysis
• Experience working with digital analytics tools such as: Heap, Adobe Analytics, Google Analytics, or other digital analytics event tracking software
• Experience working on cross-functional team
• Knowledge of statistics, i.e., confidence intervals, linear regression, and hypothesis testing
• Ability to articulate ideas to both technical and non-technical audiences

Preferred Qualifications:

• Bachelor's degree in Stats, Finance, Economics, Math, or Computer Sciences other related quantitative field preferred
• Experience in engineering (software engineering, data engineering) roles
• Evidenced experience with at least one functional programming language, especially Python or R
• Experience with any technologies in our analytics stack: Snowflake, PostgreSQL, DBT, Databricks and/or Spark, Airflow, Python, Github, Looker, MicroStrategy, Tableau and Docker
• Experience with customer experience and marketing analytics and digital products
• Knowledge about financial services or web applications
• Familiarity with survey data, software, and methods
• Familiarity with an agile working environment

Salary Range:
$68,000.00 - $166,500.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

About Bread Financial

At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be a part of our award-winning culture. We've been consistently recognized as a best place to work in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive product suite, including private label and co-brand credit cards, installment lending, and buy now, pay later (BNPL). Bread Financial also offers direct-to-consumer solutions that give customers more access, choice and freedom through its branded Bread CashbackTM American Express® Credit Card and Bread SavingsTM products.

Formerly Alliance Data, Bread Financial is an S&P MidCap 400 company headquartered in Columbus, Ohio, and committed to sustainable business practices powered by its 6,000+ global associates. To learn more about Bread Financial, visit BreadFinancial.com or follow us on Facebook, LinkedIn, Twitter and Instagram.

• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
• The Company is an Equal Opportunity Employer.
• Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
• The Company participates in E-Verify.
• The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
• The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at [email protected].

Job Family:
Data and Analytics

Job Type:
Regular