Digital Experience eCommerce Manager (Remote)

Job Description

As a Digital Experience eCommerce Manager, you will be responsible for overseeing and optimizing the digital customer journey across various eCommerce platforms. Your primary focus will be to enhance the user experience, drive online sales, and ensure customer satisfaction. This role requires a deep understanding of eCommerce strategies, onsite search, user behavior, and digital marketing techniques. This role is responsible for fostering collaboration among multiple teams, including Marketing, Product Management, SEO, IT, and eCommerce, to establish and achieve website goals and objectives. By working closely with these cross-functional partners, ensures alignment and synergy in driving the website's success.

Primary Responsibilities:

• Operates independently when identifying opportunities to optimize product category performance metrics on ODPBusiness.com website
• Utilizes Google Analytics, Glassbox, and Medallia to analyze the data to understand the customer's behavior regarding specific actions to improve the experience.
• Works with Product Mangers to understand the product category needs on the website. Supports new product launches and other seasonal launches (such as Back to Business).
• Collaborates with eCommerce and IT peers on product category optimizations regarding on-site search, taxonomy, product category storefronts, SKU page, etc.
• Works with digital marketing to ensure product launches and other product category efforts are aligned with the website experiences.

Education and Experience:

• Bachelor's Degree in Business or Economics, or equivalent experience
• Minimum 8-10 years of eCommerce and/or Merchandising experience
• Google Analytics experience
• Onsite Search experience a plus
• Analytical
• Collaborative
• Good communicator
• Works well independently

About The ODP Corporation

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.