Digital Experience Sales Specialist

Company:Finning (UK) Ltd

Number of Openings:1

Worker Type:Permanent

Position Overview:Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. Join our dynamic team as a Digital Sales Specialist and be part of a company that values your contributions and supports your growth.

Job Description:

Are you passionate about digital innovation and customer engagement? We have an exciting opportunity for a Digital Sales Specialist to join our team and drive the growth of our comprehensive digital ecosystem. This role is crucial in promoting platforms such as Parts.cat.com, CAT Central, Finning Customer Portal, VisionLink, CAT Inspect, CAT SOS, CAT RFV, and CAT RAM.

Key Responsibilities:

• Promote Digital Solutions: Advocate for our holistic digital ecosystem to attract new customers, retain existing ones, and re-engage lapsed customers.

• Customer Onboarding: Act on eCommerce transaction referrals to onboard customers to Parts.cat.com and CAT Central, while highlighting the benefits of the entire ecosystem.

• Collaborate on Strategy: Work with the Digital Go-To-Market Lead to integrate digital solutions into the customer onboarding journey, driving new registrations and incremental eCommerce revenue.

• Lead Workshops: Conduct digital growth workshops with internal sales and parts teams to ensure strategic alignment and buy-in.

• Build Relationships: Establish and maintain direct customer relationships to support onboarding, activation, and ongoing support.

• Drive Subscriptions: Generate renewal and new VisionLink subscription revenue to expand our subscriber base and enhance profitability.

• Nationwide travel to branches and customer locations

What We’re Looking For:

• Experience in a customer facing sales role.

• E-commerce or SaaS sales experience desirable but not essential.

• Keen sales orientation and drive to win new business.

• Strong focus on customer needs and the ability to build lasting relationships.

• Innovative mindset with a keen interest in new and improved digital solutions.

• Excellent communication and negotiation skills.

• Ability to work collaboratively and lead workshops effectively.

What We Offer:

• A supportive and collaborative work environment.

• Opportunities for professional growth and development.

• Competitive salary + car allowance and benefits package.

• 25 days holiday, life insurance, up to 7% pension.

Why Join Us:

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are ready to make a significant impact and help us achieve our ambitious growth goals, we want to hear from you.. 

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.