Digital Marketing Account Executive

Company Description

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Client Partner, as an Account Executive you'll support customer relationship management, help manage a client portfolio, ensuring you understand your clients goals. You will be experienced in sales and customer service. You will be a reliable professional, able to balance customer orientation and a results driven approach.

Responsibilities:

• Elaboration of weekly monitoring reports with results vs. plan
• Quality controls with listening in Customer Service especially focused on commercial attention
• Prepare monthly reports
• Support the efficient running of your assigned client accounts
• Understand and be able to discuss Jellyfish product/solutions provided with the client
• Confidently liaise with other capabilities or teams to complete tasks (eg. a product, project management, billing)
• Understanding of Jellyfish's value proposition
• Understand the Everyday Fundamental Tools for Client Management

Qualifications

• Client-facing skills, team worker, and communicative person
• 1 year of experience in a sales/customer service role
• General knowledge of Google Ads, Facebook, GMP, Analytics value and operation
• Experience establishing communication and engagement with prospects and converse with confidence, demonstrating good interpersonal skills and ability to connect to Jellyfish culture
• A passion for digital and stay up to date with industry trends new skills
• Experience following a clear process for outreach using different methods

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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