Digital Marketing Program Manager

Is This You?

Detailed, proactive, resourceful, organized and love managing a high-performing team! You thrive in a fast-paced environment and enjoy the challenge of making clients happy and exceeding expectations. You aren't afraid to dive into details as well as provide big-picture thinking to accomplish your client’s and team’s goals. You would love an opportunity to prove yourself and advance your career with a highly reputable and award-winning company!

What You'll Need:

• Minimum Education (or substitute experience) required: Undergraduate Degree.
• Minimum Experience required: 6-8 years in a related role.
• Must have:
  • Agency experience. 
  • Experience dealing with VP level and higher clients. 
  • Experience in Digital Marketing.
  • Experience managing a program of interrelated projects and marketing channel initiatives that ladder up to larger business goals. 
  • Direct management experience. This role will have 2-3 direct-reports. 
• Preferred: PMP Certification
• Preferred: Experience managing conceptual and creative brand work and teams. Experience in other verticals or business models (e.g. website development, traditional media, retail, software development).

What You’ll Do:

• Oversees Coordinator, Associate, and Producer work as it relates to program and approve schedules/risk escalations/ CIRs etc; before going to the client.
• Direct management accountabilities, oversees goal planning, annual reviews, and daily management of up to 3 direct reports.
• Understands client business and goals to effectively manage all related projects in a coordinated manner to ensure overall program goals are aligned.
• Supports in defining and creating processes within the PM department, and conducts trainings as necessary.
• Prioritizes across projects in the program, identifies and manages cross-project resources, tasks, quality issues, risks & retainer work/CIR dependencies and facilitates solutions. Manages overall client expectations and leads on-going communication regarding prioritizations and status.
• Contributes to strategic planning and cross-project strategy and communicates with clients regarding project status, action items and other factual project information. Informs Business Services team regarding risks, strategy, and change orders as surfaced in client communication.
• Ensures that project information is kept up-to-date in repositories and that client and internal teams have clear and accurate project information at hand.
• Recommends new opportunities or changes within program; works with Business Services peers and Strategists to sell through new business to client. Follows through by producing quotes/SOWs for chosen opportunities.

*Hiring salary range for this position: $95,000-100,000*
*This position will be hybrid and based out of our headquarters in San Diego, CA*

This Is Us:

We’re Red Door Interactive— a national, award-winning, full-service marketing and advertising firm that utilizes an informed storytelling approach for mid-market brands looking to increase market share. Through an integrated, analytics-based system, we leverage our clients’ brand narratives alongside a disciplined, data-driven process that delivers the right message to the right audience at the right time.

What’s In It For You?

Working with us, you get a truly inspired culture with opportunity for professional development. You will work in a growing company with an exciting and aggressive opportunity for learning. You’ll be a part of a 100% Jerk Free team who is evolving and get the chance to participate in some really cool work.

We offer a comprehensive benefits package: 

• Medical Insurance with 100% of employee premiums paid by the company
• Dental Insurance
• Vision Insurance
• Employer contributions to Employee Health Savings Account
• Three weeks of Paid Time Off that increases with tenure in addition to Ten Paid Company Holidays 
• 401k Plan with competitive company match 
• Supplemental insurance (accident, cancer, short term disability)
• Pet Insurance
• Custom Semi-Annual Incentive Plans 

And, these perks:

• Company-paid mental health platform for online counseling 

• Tuition Reimbursement Program and budget for conferences and training 
• Technology infrastructure to support work from anywhere and collaboration
• The company pays for parking or Parking Stipend for offices located in a building with parking fees
• Surprise & Delight gift perks
• Morale & Wellness Committee-sponsored programs and events, and participation opportunities
• Wellbeing perk that provides credits for fitness classes, massages, acupuncture, etc...
• Employee Assistance Program (EAP) with resources for personal counseling and financial advice
• Charitable Donations on Your Behalf  
• Employee Events & Get-Togethers, in-person and remote
• Opportunities for shadowing, learning, and growth!

Red Door Interactive is an Equal Opportunity Employer Celebrating the Diversity of our People, Clients, and the Work We Do!