Digital Operations Specialist

Digital Operations Specialist

Does working with minimal supervision excite you?

Join our Quality Team

The Digital Operations Specialists primary role is to be responsible for the operational excellence associated with the delivery and management of SW licensing and associated digital subscription content for our customers.

Partner with the best

As a Digital Operations Specialist, you will work closely with customer care, sales, technical support, services, and engineering teams to ensure quality, accuracy, and completeness of SAP order entry details, maintain connectivity and facilitate the flow of information through associated tools and systems such as SFDC, Flexera, and SAP, and drive consistent and efficient global SW entitlement delivery and management processes.

As an Digital Operations Specialist, you will be responsible for:

• Being accountable for ensuring software SAP order entry quality, completeness, and accuracy.
• Providing primary support for software SAP order entry and processing activities to ensure seamless booking, delivery, accounting, and tracking.
• Identifying and fix order entry, booking, processing, and SW delivery issues.
• Working cross functionally with customer care, sales, technical support, engineering, and services to deliver a seamless customer digital experience and facilitate operational excellence associated with the delivery of software and digital contract content.
• Contributing to the continuous improvement of digital delivery and operational management tools and processes.

Fuel your passion

To be successful in this role you will require:

• Bachelor's degree from an accredited university or college

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times you work in the day (Subject to manager approval on emergency basis)

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits