Digital Product Manager

At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we make "Life Good" - from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting.

Talk about a mantra. Life's Good with LG!

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

This is where you come in! We are currently seeking our newest innovator to join our dynamic team as a Digital Product Owner on the Digital Transformation (dXp) Team!

Position Overview

LG is seeking a Digital Product Manager to expand our digital product team as we develop, identify opportunities, build digital solutions, and grow our digital product.

Job Description

Our ideal candidate will have 5 years of experience in Digital Product Management, ideally within an eCommerce-based environment. They must have a customer-first mindset, a strong understanding of back-end and front-end development, and data-focused abilities to optimize how to track, analyze, and improve our digital product. This role requires a candidate with excellent analytical, organizational, and communication skills as our team works across the breadth of the LG organization. This is a customer centric role, working to effectively translate the needs of the customer and organization into optimized customer experience, increased conversion and new business opportunities.

Objectives

• Help drive short and long-term product build best in class digital products

• Coordinate with and/or conduct user research and usability studies, collaborating with designers, developers and research teams from end to end of the process.
• Navigate complex matrix organizations to ensure organizational and business needs are thoroughly integrated and balanced against customer desires and needs within the planning process
• Craft a product vision (short to long term) and convert that into a concrete strategy, plans and implementable features
• Participate in market research, validation, and whitespace analysis to identify new opportunities for new and existing features and functionalities
• Partner with business owners and agile product teams to build product roadmaps that will be incorporated in to the broader company product portfolio plan
• Evaluate, analyze, and understand the voice of the customer through a variety of data sources
• Leverage expertise to help with ongoing process and workflow enhancement efforts

Responsibilities:

• Manage the product roadmap and backlog for a set of digital products
• Oversee and lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Partner with leadership teams to identify key capabilities needed as well as identifying potential issues
• Partner with cross functional teams regularly to ensure alignment on feature development and prioritization
• Partner with the Tech Team to manage the roadmap and backlog to ensure that Tech delivers all capabilities on time and per expectation
• Monitor and evaluate product performance to ensure constant product iteration and improvements

Skills and Qualifications

• 5 years of experience in a Digital Product Owner role or similar
• Product management experience within eCommerce environment a plus
• Strong analytical, prioritization, and negotiating skills
• Usability and customer-focused design experience a plus
• Passionate about building great products and solving customer and business problems
• Nice to Have - Fluent with Korean, reading and writing

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LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, inc., LGEVU and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.