Digital Product Manager - The Toro Company

Who Are We?

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St. Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career.

This position will be responsible for leading the overall strategy, development, and execution of app-based customer interfaces with Smart Yard Residential products. This includes, but is not restricted to, applications which interact with durable goods as well as SAAS-only based products.

You will have an incredible passion for deep customer understanding and integrating comprehensive customer-back problem solving, and must be highly collaborative as you will work to gain alignment across multiple stakeholders. You will work closely will durable product owners to create an integrated experience for customer within the Toro ecosystem of products and services

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for the following responsibilities:

• Creates and owns the overall strategy, development, and execution of app-based customer interfaces with Residential products by utilizing a scrum and agile approach in collaboration with key stakeholders
• Oversees management of support process and structure to maximize the value of the product or app, including process setup, execution monitoring, and making support-related business and key product feature decisions
• Uses a digital first problem solver approach and can translate customer experiences into an iterative, outcome-based backlog that optimally prioritizes the needs of stakeholders. Ensures epics, themes and features evolve into user stories that are small enough to be achieved in a single sprint
• Validates IT-related design and development work
• Decides on release dates and content
• Participating in daily scrum, as needed
• Participating in sprint planning meetings, reveals and retrospectives - inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team
• Serves as the voice of the team, communicating status to stakeholders and internal partners
• Partners with the business to ensure end user acceptance testing
• Develops release communications and training materials
• Tracks budget performance
• Monitors an initiative post launch to ensure benefit realization
• Perform other duties and projects as requested

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements:

• Bachelor's degree in business, computer science, engineering or a related field required for all levels
• Digital Product Manager III = 7+ years professional experience with 5+ years experience as a product owner/manager, lead business analyst or senior project/program manager who worked closely with product owners
• Digital Product Manager II = 5-7 years professional experience with 3+ years' experience as a product owner/manager, lead business analyst, or senior project/program manager who work closely with product owners
• 3+ years' experience collaborating with a technical team while simultaneously managing multiple projects
• 3+ years' experience with the Agile methodology
• Strong accountability planning, organization, and teamwork
• Experience in building and running digital products using an agile mindset
• Customer focused individual who can empathize, reframe, and tackle customer problems and work collaboratively to apply design thinking and develop outstanding solutions
• Strong communicator and has experience partnering with multiple collaborators and software development teams
• Experience working with marketing teams, and an understanding of how the combination of marketing strategy and the appropriate technology drives prime product sales to end users
• Experience managing projects using Agile software tools such as DevOps/Azure, JIRA, Team Services
• Experience working with onshore/offshore team model
• Demonstrated ability to empower teams
• Knowledge of the software development lifecycle
• Experience working with Information Technology teams
• Product Owner certification preferred

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including:

Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.

Location - Conveniently located near both St. Paul and Minneapolis, we are centrally located for most commuters!

Food - Take advantage of our onsite cafe, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day.

Wellness - The Toro Company's HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees.

Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.

Summer Hours - Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday.

Flexible Work Arrangements - This team is currently implementing a hybrid work schedule. The opportunity to collaborate in the office and work from home part-time, has promoted team-building and flexibility. #LI-Hybrid

Competitive Salary - The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the Even app.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.