Digital Product Owner - UI/UX

Job Title: Digital Product Owner - UI/UX

Duration: 12 months (contract)

Location: Hartford, CT (Remote)

Key skills: Project Management, AGILE - Agile Development Methodology, Integrated planning and strategy, MS Office Professional.

Product Management - At least 3 years of experience

• Support the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.
• Assist in the creation and articulation of the product roadmap.
• Key partner in establishing regular cadence of embedding user research.
• Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders.
• Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion.
• Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction.
• Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog.
• Develop workplans, roadmap documents, and written reports as directed.

Digital Platforms, Tools, and Discipline - At least 2 years of experience and use cases with the following:

• Lead multi-disciplinary project teams for iterative deployment of new prototypes, software, and services.
• Establish continuous improvement/continuous delivery pipeline to continually improve products post-launch with based on customer satisfaction.
• Lead documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change.
• Using of productivity and analysis tools to manage iterative delivery - JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence

Knowledge, Skills, and Ability

Project Management

• Developing and supporting modern, agile product and project management processes
• Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders.
• Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery.
• Scoping, prioritization, and translation of technical and design tasks into delivery plans
• Government-specific task management
• Data-driven decision-making

Performance in Complex Situations

• Communication and collaboration with state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment.
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project workstreams.

Preferred Skills & Qualifications

Other Desirable Skills

• 2 years of user-cantered design
• 2 years of user research and analytics
• 2 years of management/supervisory experience
• 2 years of customer relationship management platforms such as Salesforce

3 years of web content management platforms such as Sitecore