Digital Project Manager

Reports To: Director of Digital Project Management

Location: Marcus Thomas is based in Cleveland, Ohio

WORKING ARRANGEMENT:

• Hybrid, two days in our Cleveland office

Who is Marcus Thomas?

Marcus Thomas, with nearly 300 professionals in its offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, is among America’s leading independent, full-service, integrated advertising and marketing communications agencies. With a team of brilliant experts across 16 states and seven countries, we offer a full suite of marketing communications tools, including creative development, media planning/buying, search marketing, digital and web application development, public relations, social media, and CRM/marketing automation. Our integrated approach has resulted in award-winning campaigns that harmonize all these tools into business-building plans that make a real impact.

At Marcus Thomas, we believe in earning the trust of our clients by consistently delivering measurable results. We’re not just experts in marketing, but we also understand the importance of making people’s lives better. We call that the Value Exchange. Join us and be part of our mission to be the best independent agency to work at and with.

The role

We are seeking a dynamic and results-driven digital project manager to join our innovative marketing agency. As a digital project manager, you will play a pivotal role in orchestrating and guiding projects on our digital team from inception to successful execution. These projects could be anywhere from website building to the creation of an app for our clients. You’ll collaborate closely with cross-functional teams, leveraging your exceptional organizational, communication, and problem-solving skills to deliver exceptional outcomes. Your primary client will be within our Lottery Solutions group.

• Assist account management and sales teams with scope definition and documentation.
• Manage resources and team alignment for optimal project performance.
• Implement, oversee, and execute project plans, meticulously tracking budgets and timelines.
• Create and manage comprehensive project documentation, optimizing workflows.
• Lead projects from initiation to launch, guiding milestones and addressing challenges.
• Provide clear task definition, progress reporting, and issue resolution.
• Monitor and manage project risks, dependencies, and mitigation strategies.
• Drive change management for scope adjustments and priority shifts.
• Enhance agency processes through continuous improvement initiatives.
• Oversee project budgets, fostering agencywide communication.
• Recognize when to pivot and deviate from the original plan, always prioritizing the project’s ultimate success and optimal outcomes.
• Cultivate strong relationships with internal teams, clients, and stakeholders, leveraging influence for seamless idea adoption.

Standard Qualifications

• Minimum four years of digital project management experience in an agency environment with a focus on digital services
• Budget management and profit-loss understanding
• Proficiency in Agile methodology; leadership and influence skills
• Strong understanding of web technologies, solutions, and digital marketing ecosystems
• Exceptional organizational skills; adaptable to fluid environments, high-level ideas, and constant change

DIGITAL TEAM Values

• Accountable: Delivers on commitments, reliable
• Critical Thinker: Contributes to finding innovative solutions
• Process Driven: Follows established processes and supports them
• Community Minded: Inclusive, culturally aware, values differences
• Team Players: Communicative, collaborative, empathetic, patient
• Human Centric: Prioritizes the Value Exchange in decision-making
• Curious: Demonstrates eagerness to learn and explore

Reasons You’ll Love Working Here

• Genuine appreciation for co-workers and working with some of our more exciting clients
• Flexible scheduling; hybrid environment
• A passion for diversity – a safe place to work where all voices are encouraged and respected
• Benefits like flexible PTO, where the one guideline is to use common sense; use what you need to support work-life balance
• Defined career paths for all departments, designed to map out and support your professional growth
• Assistance for student loan repayment – because it’s the right thing to do

Interview Process:

Our interview process is designed to help us understand your fit for the role and for you to learn about our agency culture. It usually involves these steps:

1. Initial Screening
2. Conversation with Talent Team
3. Writing Assessment
4. Conversation with Hiring Manager (Director of Digital Project Management)
5. Conversation with Team Member (VP of Web and App Development)
6. Final Selection

At Marcus Thomas LLC, we believe that diversity is a strength and that great ideas come from all backgrounds. We are committed to creating opportunities for talented individuals who have been historically underrepresented in our industry. Women, people of color, LGBTQIA+, immigrants, people of any religion or nationality, and people with disabilities are strongly encouraged to apply. Our hiring process is equitable, and qualified candidates will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are dedicated to fostering an inclusive culture where all team members can grow and thrive.