Digital Sales Engineer

This position is home-based, but individual has to be open to traveling 30%-40% throughout the U.S. to customer sites.

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

Competitive salary and bonus

Paid vacation/holidays/sick time - 15 days of vacation first year

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

Extensive product and on the job/cross training opportunities with outstanding resources

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Company vehicle

JCI Employee discount programs (The Loop by Perk Spot)

What you will do

The Digital Sales Engineer (DSE) position is part of our Building Solutions, North America business at Johnson Controls. We are creating "Smart Buildings" for our customers throughout the world. Collaborate with our Sales team to design and present Technology solutions to our customers. The focus of this position is OpenBlue Central Utility Plant Solutions.

The Digital Sales Engineer is a key role in Johnson Controls Digital Transformation. The role will partner with the local market Directors of Digital Sales to engage with Account Executives and teams to deliver on digital secured volume and margin goals. The DSE will deliver technology presentations and product demonstrations, understanding clients' defined outcomes and linking our software solutions to deliver on their outcomes. The DSE will be responsible for scoping solutions, coordinating site surveys, and creating and delivering technical proposal content. In addition, the DSE will engage in internal technical consulting within the assigned geography to educate the local team on the solution fit, positioning strategies, and opportunity identification via collaborative learning sessions in partnership with Director of Digital Sales. The DSE will partner with other internal resources to understand, refine and bring up complex opportunities for further definition and support, while partnering with the Digital Global Center of Expertise for pricing on standard solutions. The DSE will contribute to solution documentation and practice development efforts.

The DSE will be the expert on the core Johnson Controls OpenBlue solutions, including OpenBlue Enterprise Manager, Central Utility Plant, connected equipment and OpenBlue Vertical Market Solutions, with integration and supporting use cases. The DSE will be Badged on the OpenBlue Platform with a deep understanding of the foundational elements, enablers and roadmap.

This is a remote position and must reside in the geographic area to which the position is assigned. Travel is required.

How you will do it

• Understand how JCI's value prop and offerings match with customer requirements. This will require working closely with local area Digital Director of Sales, salespeople & customers and ensuring solid understand of how to communicate Digital offerings with an understanding of the competitive landscapes.
• Demo technology succinctly and effectively, including showing the features and functions of the products and services and answering questions on the fly. Comfortable saying "I don't know but will get back to you" and collaborating with additional domain experts as needed.
• Serve as a "field technical advocate" between customer, sales, and product team. Change is constant in digital, so the Sales Engineer will help guide a customer's journey to ensure alignment with the product road map. Know the landscape of the Area - the Johnson Controls team, the customers, and their needs.
• Operate as a critical team member in the sales process. Sales Engineers should be part of commit calls, understand what is being signed up for, where gaps exist, can provide good counsel to the sales org, consider themselves part of the sales org but have time to be top level technical specialists. (lab facilities, classes, virtual communities, access to product mgmt.)
• Work effectively with others - Sales people are not engineers and vice versa. Sales engineers must understand both sides and feel comfortable in the middle, as part of a winning sales team - getting satisfaction from being the technical expert and earning success with customers.

What we look for

Required

• Bachelors' degree or equivalent combination of education and experience
• Technical expertise in building solutions and digital technology
• 8 -12 Years field-based engineering or solutions engineering experience
• Willingness and ability to travel 30-40% within the defined Area

Preferred

• Degree in Computer Science or Engineering
• 8-12 years of technical and sales support experience
• Technical knowledge & digital proficiency
• Develop deep understanding of core digital offerings: Bridge with Integration Engine, OBEM, CUP, OB CEP, and OpenBlue Platform as an enabler.
• Experience in SaaS, Software Lifecycle and Roadmap, building technologies and business models
• Understanding of Johnson Controls field organization and how to effectively navigate to drive success
• Advanced communications skills - written, verbally - able to understand customer needs, challenge, disrupt, and clarify requirements, translate to solutions, negotiate solutions and resolve issues with peers, partners, and customers
• Can present on technology; comfortable delivering demos and technical presentations to a wider audience
• Experience in the building technology or construction industry, as a solution engineer, sales engineer, or digital engineer
• Experience working in a matrix organization, across business units and teams to create integrated solutions that address complex client and technological challenges
• Collaborative problem-solver who enjoys teamwork
• Consultative and challenger mentality
• Driven to succeed, not easily deterred
• Pride of ownership - internally motivated, but also motivated by external drivers and metrics (KPIs, incentive comp). willing to focus and commit to the customer and team
• Learning agility and flexible mentality
• High emotional intelligence; discerning. Knows when to push back and when to access deeper expertise
• Reliable, works well under pressure

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.