Digital Sales Specialist Intern

Introduction
IBM is transforming enterprises in Business and IT Automation. Working at IBM means an upward career trajectory in a market leader that’s expecting double-digit growth in all segments. We’re building the next generation technology sales team to break beyond boundaries with innovative approaches and new ways to engage prospective clients. Autonomous and specialized we’re moving from an approach of just simply ‘showing’ to also ‘co-creating’ with customers on their business critical world-changing solutions.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.

Your Role and Responsibilities

• Digital Sales Strategy: Develop and execute effective digital sales strategies that align with overall business objectives. Stay up-to-date with industry trends emerging technologies and digital marketing tactics to ensure a competitive edge.
• Lead Generation and Prospecting: Identify and target potential clients through digital channels such as social media email campaigns online advertising and search engine optimization. Use data-driven insights to prioritize and qualify leads.
• Consultative Selling: Engage with prospective clients in a consultative manner understanding their digital needs challenges and goals. Tailor solutions to address their specific requirements and showcase the value proposition of our digital products/services.
• Pipeline Management: Maintain a robust sales pipeline by tracking leads opportunities and conversions using CRM software. Regularly update and report on sales activities and progress towards targets.
• Digital Product Knowledge: Develop a deep understanding of the company’s digital offerings including software platforms and services. Articulate the benefits and features of digital products to potential clients.
• Client Relationship Management: Build and maintain strong relationships with existing digital clients ensuring their ongoing satisfaction and identifying opportunities for upselling or cross-selling.
• Negotiation and Closing: Present proposals negotiate terms and close sales deals while addressing objections and concerns. Ensure contracts and agreements are executed accurately.
• Collaboration: Work closely with cross-functional teams including marketing product development and customer support to align strategies and deliver exceptional customer experiences.
• Metrics and Reporting: Analyse sales data and performance metrics to measure the effectiveness of digital sales strategies. Make data-driven adjustments to optimize results.
• Professional Development: Stay current with industry trends sales techniques and digital marketing best practices. Continuously improve your digital sales skills through training and self-guided learning.

Required Technical and Professional Expertise

• close to graduating from a STEM MBA Program no earlier than 2026.
• Have a strong affinity with technology like to be hands-on and explore and build your skills.
• Have a year or two of software sales experience working with clients on solving problems and helping them digitally transform their business.

Preferred Technical and Professional Expertise

• B.Tech/B.E Background with MBA