Digital Services Specialist

JOB TITLE: Digital Services Specialist, Australia

REPORTS TO: Managing Director, ANZ

LOCATION: Melbourne, Australia

Who we are

AXS Australia is a leading global ticketing, data, and marketing solutions provider and are the preferred ticketing partner for some of the largest venues and festivals, from The O2 Arena and The SSE Arena, Cyrpto.com Arena and Toyota Centre, Wembley to Barclaycard British Summer Time in Hyde Park.

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

The Role

We're seeking a Digital Services Specialist to join our fast-paced team of dynamic innovators. The Digital Services Associate is responsible for supporting the Digital Services Lead with creating editorial, interactive, and multimedia content for the AXS website. They will also provide support to digital production, while inspiring creativity and expanding the AXS brand through unique brand- appropriate content.

What you’ll be doing

• Assist in publishing and uploading of content that is engaging and relevant for AXS
• Provide support in producing and executing digital components of various AXS.com initiatives including e-campaigns and social media (i.e., contests, promotions, content pieces and newsletter)
• Coordinate with Content Editors to ensure updated information is presented on email campaigns, global websites and micro-sites
• Support the production and development of applications and visual
• Troubleshoot any technical issues

Skills and Experience we’re seeking

• 2-3 years' experience in web production as an editor, writer, or producer for major website(s) or blog(s) under tight deadlines
• Expertise with Photoshop, Illustrator and basic Java script
• Must be detail-oriented and internet savvy with a passion for digital media
• Knowledge of current e-commerce trends and technology, which is necessary to keep sites competitive in the online world
• Technical and design knowledge with an understanding of CSS/HTML in order to effectively communicate with web designers
• Ability to build effective relationships with commercial/product/technical teams and content creation
• Ability to work in a fast-paced environment with changing priorities while meeting deadlines
• Creativity, good organizational skills, excellent communication skills, and ability to work in team environment are critical competencies

And you’ll really get our attention if you have

• An equal passion for technology and digital media

Note: This job description is not intended to be all-inclusive. Our Digital Services Specialist may be required to perform other related duties as assigned.