Digital Strategist / Program Manager

Introduction
The IBM TechXchange Webinar program works cross functionally with a team of 150+ stakeholders to host (broadcast online) 400 webinars annually. The role includes deep understanding of digital content the ability to learn broadcast tools create registration pages and reporting.

Your Role and Responsibilities

• Create online webinar registration page
• Create and maintain webinar series page templates (upcoming/past webinar listings)
• Calendar invites to invite speakers to broadcast location
• Create topic group event calendar and discussion thread postings (in the Community platform)
• Send topic group community-wide day before emails
• Maintain webinar series community webpage for past and upcoming webinars
• Upload follow-up email (custom or standard)
• Preparing post-webinar report
• Field stakeholder Slack channel inquiries/changes. 185 active members
• Field stakeholder email inquiries/changes
• Host four monthly speaker training sessions (two Mondays two Fridays)

Required Technical and Professional Expertise

• College degree
• Familiar with Word Excel PPT Outlook calendar and spell checking tools.
• English proficiency including command of English grammar for light copy editing.
• Detail oriented and customer service centric with good communication skills.
• Webinars are hosted at 8 AM to 5 PM EST.

Preferred Technical and Professional Expertise
N/A