Digital Strategy Consultant - Level 1

Digital Strategy Consultant - Level 1

Exciting Opportunity for Account Management Professionals: Join Helium SEO as a Digital Strategy Consultant - Level 1!

Are you a seasoned account manager looking to take your career to the next level? Look no further! Helium SEO is seeking a dynamic Digital Strategy Consultant to lead innovative projects from our vibrant Cincinnati office, with the added perk of a flexible hybrid work model.

As the heartbeat of client success, you'll infuse professionalism, energy, and top-notch communication skills into every interaction. Picture yourself as the indispensable ally, guiding our valued clients through the ever-evolving landscape of digital marketing.

What You'll Do:

• Cultivate and nurture client relationships, overseeing projects with finesse
• Offer expert guidance on digital marketing strategies, tailored to each client's unique needs
• Dive deep into client data, translating complex insights into actionable recommendations
• Drive exceptional campaign outcomes by orchestrating internal and external resources
• Provide stellar customer experiences through proactive communication and support
• Deliver insightful monthly reports, demonstrating tangible results to clients
• Serve as a liaison between clients and our team of SEO, SEM, & CRO experts, ensuring seamless collaboration

What You bring:

• 1-3 years of digital marketing experience, with a passion for B2B client engagement
• Proficiency in SEO and SEM preferred, but willingness to learn is valued
• Track record of crafting and analyzing successful digital marketing campaigns
• Customer-centric mindset, dedicated to driving client satisfaction and success
• Meticulous attention to detail and exceptional organizational skills
• Comfortable navigating upsells and renewals, with a knack for relationship-building
• Infectious enthusiasm and resilience in a fast-paced environment
• Familiarity with WordPress, HTML, and analytics tools like Ahrefs, Moz, SEMRush
• Google Analytics, and AdWords certifications are a plus

Expectations

For you to be the next Heliumite, you MUST exemplify our Core Values: Extraordinary Service, Responsive Communication, If it is to be then it is up to me, Problem Solver, Proactive, Under promise yet Overdeliver, and Achieve the North Star.

We believe culture is the most important thing we must get right at this early stage in our journey. If we get the right people working together in productive ways, we can do anything. In this role, you will spend most of your day communicating. You will create and communicate successes for your clients, and when there are issues, you will deal with them tactfully and professionally. You will own your customer accounts completely, putting their results first and making sure that they are receiving world-class service. 

About You

You understand that no one is perfect, that we all have weak spots, and you want to master the skill of self-improvement regardless of your experience. 

You are driven to do amazing work and complete every task to the best of your ability. 

You constantly push yourself to get more done in less time by attacking your work with intensity. 

You ask for help when you need it, own up to your mistakes, and put the needs of your colleagues above your own ego.

Compensation & Benefits

Helium offers full medical and dental coverage and currently covers up to 90% of medical premiums for employees. We offer a retirement account, $100,000 in life insurance for every employee, unlimited PTO, paternity leave, and all the Helium swag you could ever need. In addition, Helium is known for its fun and collaborative work environment, and even the household dog is invited!

Come join a dedicated but fun-loving team and help us improve the digital marketing industry one client at a time!