Digital Transformation - Product Management - Senior Associate (Hybrid)

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued colleague on our team Digital Transformation team, you will contribute to working directly to build, develop, or design functionality for a product, as well as participate in the ongoing implementation, enhancement, or maintenance of existing products.
THE IMPACT YOU WILL MAKE
The Digital Transformation - Product Management - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Assists with developing and executing underlying operational processes to support product management.
• Supports product enhancements and ongoing maintenance.
• Identifies opportunities for product improvements.
• Assists with development of business insights and OKRs.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences

• 2 years

Desired Experiences

• Bachelor degree or equivalent.
• Product Support Management Experience
• Program Management Experience

Skills

• Developing business Insights including advising, designing business models, interpreting customer and market insights, benchmarking, creating OKRs etc
• Assisting in the development of the story and messaging around the product and associated business insights; 
• Identifying process /and or product enhancement and optimization opportunities
• Supporting and addressing customer and stakeholder needs

Qualifications

• Experience developing business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
• Strong Communications skills both written and verbal; experience planning and distributing communication, etc.
• Experience helping an organization to plan and manage change in an effort to meet strategic objectives.
• Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, PPT, etc.
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data and develop meaningful stories
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• Adept at managing project plans, resources, and people to ensure successful project completion
• Experience gathering accurate information to explain concepts and answer critical questions
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.

Additional Information

Additional skills:

• Ability to thrive in a constantly changing environment; to think creatively and develop new and innovative solutions. Ability to problem solve, design, and think through processes identifying key risks, gaps and mitigation strategies.
• Skillful relationship builder and facilitator that can help drive success of an evolving program.
• Strong negotiation and influencing skills required. Comfortable breaking down and presenting complex information to a wide array of audiences including senior executives. 
• Demonstrate and apply strong project management skills and communication skills, inspire teamwork and collaborative spirit across internal customer and stakeholder teams.
• Prior experience working on a large-scale change initiative to provide design leadership in large or complex development projects involving application development, migrations, and additions to existing applications desired.
• Prior successful candidates have had some familiarity with any one of the following: SysDLC , Change Management, AWS, automated governance implementation, technology related marketing/communications.
• Knowledge of the Agile development framework and Jira nice to have but not required.
• Strong written and oral Communications skills necessary.

Additional information:

Reference ID: REF12814U

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is primarily a hybrid company. We embrace flexibility for our employees while providing office space for in-person work and collaboration. This role is classified as Hybrid. If you speak with a Recruiter, they will provide you with more information about the definition of this classification.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.