DIR-INFORMATICS EDUCATION

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
Develops and executes short-term and long-term training strategies and plans for physicians, nurses and other hospital/clinic support personnel in the use of enterprise information systems for clinical, access and revenue cycle functions. Provides oversight and direction of the Informatics Education team including educators, instructional designers, knowledge management specialists and communications personnel.

Locations
Stanford Health Care

What you will do

• Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Analyzes complex informatics problems to extract educational components and provide direction in prioritization and rapid implementation of appropriate educational strategies and tactics.
• Communicates with end users to understand requirements and expectations, and manages user expectations and communication through the training process.
• Develops appropriate schedules and project plans for curriculum development including multimedia and classroom teaching sessions.
• Evaluates organization's training needs and develops appropriate educational strategies tailored to the needs of diverse groups.
• Facilitates resolution of problems and management of competing priorities through negotiation and collaborative problem solving.
• Implements and maintains competency/proficiency/satisfaction assessment metrics and drives performance improvement programs.
• Measures training return on investment (ROI) and helps to pilot test new training techniques, strategies, tools and processes to increase training effectiveness.
• Solicits trainee feedback and appropriately adapts training according to trainee feedback and competency achieved.
• Works closely with physician and nursing leadership, including office of the CMO and CNO to align educational strategies and competency assessments.
• Works with vendor(s) to align future development, enhancements, and new products with SHC-specific needs.
• Establishes strategy and specific annual goals of areas of responsibility including complex multidisciplinary informatics problems, and organizational training and engagement strategies
• Participates as a member of the Medical Informatics Directors committee meetings and in other meetings/governance functions as appropriate.
• Works closely with IT leadership in developing short and long-range plans, balancing resources, and aligning efforts with organizational management.
• Serves as a technical expert, resource and consultant in designing, implementing, evaluating and improving education programs, processes, activities and materials. Incorporates technology, digital media and multiple learning modalities.
• Manage the design and maintenance of the user-facing websites and related technology for engagement, communication and education

Education Qualifications

• Bachelor's degree in a work-related field/discipline from an accredited college or university.

Experience Qualifications

• Ten (10) years of directly related experience.

Required Knowledge, Skills and Abilities

• Demonstrated ability to communicate complex concepts in simple form to cross-functional departments or teams.
• Ability to develop and maintain current knowledge of SHC training applications and other products in the competitive marketplace.
• Ability to develop and maintain current knowledge of the SHC clinical information systems and other products in the competitive marketplace .
• Demonstrated ability to interact and negotiate with, and influence organizational leadership and executives .
• Demonstrated ability to manage complex projects and resources (people, costs, and time) across multiple departments.
• Ability to provide leadership and influence others; mediate and resolve complex problems and issues.
• Ability to provide leadership and strategic direction for health care informatics programs, projects and services in support of the hospital's mission and goals.
• Ability to strategize, plan and implement change.
• Ability to supervise, coach, mentor, train, and evaluate work results of assigned personnel.
• Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in education, and the health care system, and the responsibility and accountability for the achievement of competency and proficiency.
• Knowledge of principles and practices of organization, administration, fiscal and personnel management.
• Knowledge of project management process and systems.
• Ability to communicate effectively at all levels of the organization including with executives, physicians, nurses, and external vendors.
• Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes.
• Understanding of learning management systems, website development, eLearning module development, project management, instructional design principles, and customer service skills.
• Understanding of knowledge management, website development, streaming media, project management, visual design principles, and customer service skills.

Licenses and Certifications

• None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.