Director, Account Management

What will you do at Nomad? 

You will play an important role in leading the growing Account Management team. The Director of Account Management will develop long-term relationships with clients and collaborate cross-functionally with other Nomad key stakeholders. You will lead a team of Account Managers dedicated to meeting the needs of Nomad’s clients.

This will entail:

- Leading the team by fostering an environment of learning and achievement

- Leveraging existing industry relationships to further strengthen our current partnerships at both the MSP and direct Health System level

- Establishing key objectives and metrics for Account Managers to enable peak performance management

- Continuous process assessment to ensure highest level of speed, quality, conversion and fill rates

- Seek expansion opportunities within current accounts and prospects through sales efforts

- Do all of the important things managers do–get right in there with your team, motivate, coach, pull reports, diagnose, and plan

How will you get started at Nomad?

In your first six weeks at Nomad you will:

- Gain a thorough understanding of the Nomad Health end-to-end experience and business model

- Develop a deep familiarity with how our model fits into the temporary clinician staffing market, and benefits its key stakeholders

- Understand the various interaction points between nurses and hospitals on the Nomad platform

In your first six months at Nomad you will:

- Help solidify a scalable Account Management workflow and process that supports our partners and improves Nomad’s placement rate

- Become the Nomad expert on solving client questions, issues, and complaints

Of course, over this timeframe, the product and company’s needs will change, so your role will also evolve with time - with a sharp eye towards your professional development and personal satisfaction.

Who will you work with?

As a critical, early member of the Nomad team, you will interact frequently with the VP of Business Development, COO, other Directors of Operations and their teams, Sales, and occasionally with Product teams. You will report directly to the VP of Business Development. 

Who Are You?

- Passionate about healthcare staffing, ideally with a wealth of experience in the industry

- Data-driven mindset for decision making

- Strong communication skills to foster cross-team and cross-office collaboration

- Experience working in a fast-paced environment with the ability to work autonomously

- You are very organized, and you have great prioritization and time management skills

- You are eager to work in a changing, high-growth startup