Director, Account Management - Healthcare, SaaS

Our Director, Account Management will report to the Sr. Director or AVP, Account Management and be a key member of the Account Management team and operate as a “growth executive.” This role will oversee assigned MedeAnaltyics’ clients with a focus on expanding our partnerships and revenues via existing and new solutions such as our Value-based Care and Data Fabric offerings. To be successful in this role, the ideal candidate must be a dynamic leader with a history of driving retention, growth, and satisfaction within their client base. 

Essential Duties and Responsibilities: 

• Lead and implement sales and customer success strategy from initial lead through the entire customer lifecycle to maximize revenue
• Collaborate and align with the Marketing team on sales collateral and execute lead-generation campaigns within current Client segments and sub-segments 
• Increase annual revenues and customer revenue retention 
• Collaborate with Account Management Leadership and product leaders to provide customer-driven feedback and direction to build products that meet customer needs 
• Manage the effective utilization of SalesForce across account management teams resulting in consistent use, great accuracy and impeccable integrity 
• Skillfully partner with colleagues on the account management team to manage a complex sales environment utilizing excellent negotiation, relationship and presentation skills 
• Understand and utilize MedeAnalytics tools and client system functionality – leveraging to establish adoption and retention strategies with clients 

Requirements: 

• BS degree in business, or healthcare desired. Advanced degree preferred 
• Experience in Software as a service (“SaaS”) operating model in healthcare required
• Ability to travel 25% and work flexible hours when required 
• 8+ years of experience leading customer-facing organizations with a proven track record of managing and growing assigned clients and hitting revenue and growth targets
• Possess extensive knowledge of healthcare payer and/or provider operations with a vision for how analytics can impact cost, quality, equity, access, utilization, revenue, denials, patient satisfaction and other key industry drivers 
• Ability to manage influence through persuasion, negotiation, and consensus-building 
• Ability to establish, nurture and leverage relationships with client executive leadership and decision-makers
• Enthusiastic and creative leader with the ability to inspire others 
• Excellent interpersonal skills; Strong communication/presentation skills (both written and verbal) with the ability to translate thoughts, concepts and ideas into understandable, workable information 
• Impeccable service ethic characterized by high energy, a positive attitude and the desire to go “the extra mile” for both internal clients and teammates 
• Experience implementing creative ways to increase pipeline, managing cross-selling analysis, activities and close processes 

This job description reflects management’s assignment of essential functions. Flexibility is a necessary understanding with the natural growth of MedeAnalytics, and deviation/delegation of tasks will be presented as necessary.

Benefits Include:

• Great Medical, Dental, Vision benefits - Effective on the first of the month after your start
• Company paid Basic Life & AD&D Insurance, STD/LTD
• ROBUST Employee Assistance Program (EAP)
• 401k with company match
• 9 paid holidays AND 3 floating holidays = 12 total!
• Paid time off accrual
• Employee Referral Bonus
• Professional Development
• and more!

Compensation Information:

• Base Salary Range: USD $115,000.00 - $130,000.00 + AM Incentive Plan + Performance Bonus
• **Individual compensation packages are based on various factors unique to the candidate, including skill set, relevant experience, qualifications, and other job-related reasons.

Mede/Analytics is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.

MedeAnalytics does not utilize any outside vendors/agencies. Please no unsolicited phone calls or invites.